"Location detection not supported in browser" error on mobile phone

This topic contains 9 replies, has 3 voices, and was last updated by  Kor 4 years, 3 months ago.

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  • #522567

    mygeo
    Free User
    Post count: 9

    I have SSL on my site. The target icon for My location works on desktop but not on mobile phone. I am using an iPhone, and I have tried both Safari and Chrome without any success. Each time I try, I get the error message Location detection not supported in browser. Location access (on all websites) is enabled on my phone. I have even cleared the cache (Settings->Safari->Clear History and Website Data) a few times and that doesn’t help. I have gone through forum topics and documentation to look for answers without any luck. I would really like to be able to do this on the phone although I am glad at least it works on the desktop. Is there something I am missing, what should I do?

    #522574

    Kor
    Moderator
    Post count: 16516

    hi mygeo,

    Thanks for your post. Kindly share your Website URL here in question and we’ll check on it. Also, if possible, share your Website WP admin access here in private reply.

    #522575

    mygeo
    Free User
    Post count: 9
    This reply has been marked as private.
    #522591

    Alex Rollin
    Moderator
    Post count: 27815

    Works for me on Android. Make sure you have reset your site settings on your phone to allow location.

    #522593

    mygeo
    Free User
    Post count: 9

    OK, thanks. Can somebody test on iPhone?

    #522611

    mygeo
    Free User
    Post count: 9

    Ok, I tested with Google Chrome on iOS (iPhone) and it works just fine. But I still can’t get it to work with Safari on iPhone, so if maybe someone can check that out for me. Thanks!

    #522620

    Kor
    Moderator
    Post count: 16516
    This reply has been marked as private.
    #522623

    mygeo
    Free User
    Post count: 9
    This reply has been marked as private.
    #522626

    mygeo
    Free User
    Post count: 9

    Thank you so much. Everything works fine now.

    #522627

    Kor
    Moderator
    Post count: 16516

    Hi mygeo,

    Thanks for letting us know. Have a nice day!

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