Location Manager License # on Plugin Page

This topic contains 4 replies, has 3 voices, and was last updated by  Stiofan O’Connor 5 years ago.

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  • May 8, 2019 at 6:36 pm #485206

    nantucketnet
    Buyer
    Post count: 29

    On the plugin page in the admin it is requiring a license key for the Location Manager. When I put that into the field, it tells me it is an invalid key. Do I have the wrong number? I’m using the number that begins 5f2a59… as it appears in my download manager. Please see image.

    May 8, 2019 at 7:54 pm #485220

    Kor
    Moderator
    Post count: 16516

    Hi nantucketnet,

    Thanks for your post. Could you share your Website WP admin access here in private reply so that I could get a developer to check on this?

    May 10, 2019 at 2:23 pm #485628

    nantucketnet
    Buyer
    Post count: 29
    This reply has been marked as private.
    May 10, 2019 at 3:20 pm #485635

    Kor
    Moderator
    Post count: 16516

    Hi nantucketnet,

    Thanks for your reply. I’ve forwarded this to a developer and he will look into this asap!

    May 10, 2019 at 3:49 pm #485642

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hello,

    It seems around 6 months after your original purchase you opened a dispute against the payment with your bank and the original transaction + a $15 dispute fee was taken from our account. The system automatically disabled the licence key as a result.

    Stiofan

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