Logged in User Menu?

This topic contains 30 replies, has 4 voices, and was last updated by  Ozzie Ozkay-Villa 8 years ago.

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  • Author
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  • #168990

    Guust
    Moderator
    Post count: 29970

    There’s something that doesn’t allow the right sidebar, maybe a theme setting.
    I cannot look at it until after the weekend, I am interstate with restricted Internet access.

    #168992

    Ozzie Ozkay-Villa
    Expired Member
    Post count: 36

    No worries, let’s circle back then. Have a good weekend!

    #169160

    Paolo
    Site Admin
    Post count: 31206

    Something is pushing the sidebar outside the gd wrapper. I couldn’t indentify what, so i asked to Stiofan to follow up.

    Thanks for your patience,

    #169277

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Can you please provide FTP info so i can debug this.

    Thanks,

    Stiofan

    #169385

    Ozzie Ozkay-Villa
    Expired Member
    Post count: 36

    Hi Stiofan, thanks for looking into this. The theme needs to be updated, could that be what is causing the problem? I need to back up before upgrading. Also, there is some upgrading happening with the hosting it started last night so I’m not sure if that affects anything.

    #169386

    Ozzie Ozkay-Villa
    Expired Member
    Post count: 36
    This reply has been marked as private.
    #169554

    Paolo
    Site Admin
    Post count: 31206
    This reply has been marked as private.
    #169694

    Ozzie Ozkay-Villa
    Expired Member
    Post count: 36
    This reply has been marked as private.
    #170384

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    I get “Login failed” with those details…

    Stiofan

    #170385

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Also the site seems to be redirecting to the IP and the backend is all messed up?

    Stiofan

    #170695

    Ozzie Ozkay-Villa
    Expired Member
    Post count: 36
    This reply has been marked as private.
    #170696

    Ozzie Ozkay-Villa
    Expired Member
    Post count: 36
    This reply has been marked as private.
    #171009

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Sorry it’s the hosting login i was having problems with, can you please check the login details.

    Thanks,

    Stiofan

    #171114

    Ozzie Ozkay-Villa
    Expired Member
    Post count: 36
    This reply has been marked as private.
    #171216

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    all problems are coming from our plugin core file being customized.

    custom_functions.php for one example has been edited to do something with the video tab and that is what’s breaking the layout.

    We strongly advise not to touch any plugin file, any kind of customization can be done without modifying core files via actions and filters.

    Please replace the edited files with original files and make sure to customize your website the right way. Once you modify any core file, support on our side stops.

    Thanks

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