Login details fail to sync

This topic contains 8 replies, has 4 voices, and was last updated by  Paolo 9 years, 2 months ago.

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  • February 13, 2015 at 6:34 am #30815
    February 13, 2015 at 5:20 pm #30834

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hi Charles,

    I am going to look at this now.

    Stiofan

    February 13, 2015 at 5:23 pm #30835

    Paolo
    Site Admin
    Post count: 31206

    Hi Charles,

    it appears that syncing failed to include GDF between your available options.

    Stiofan is investigating. IN the mean time I’ve updated GDF on Theme Tailors, so you should be able to download it again and manually update it via FTP.

    If you prefer that we update it for you, simple forward us link and wp admin credentials in a private reply and we will proceed.

    Thx

    February 13, 2015 at 5:41 pm #30840

    Paolo
    Site Admin
    Post count: 31206

    Should be all fixed now, can you please try autoupdating GDF again?

    Let us know,

    March 5, 2015 at 6:35 am #32979

    Charles Alder
    Buyer
    Post count: 4

    Gents

    Now I need to download an update to https://wpgeodirectory.com/download/geodir_location_manager_1.2.8.zip and this too is failing to sync

    I have changed my password on your account area and in the back end of my site

    Downloading update from https://wpgeodirectory.com/download/geodir_location_manager_1.2.8.zip…

    Unpacking the update…

    Login details for GeoDirectory failed! Please check GeoDirectory>Auto Updates and that your membership is active. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

    March 5, 2015 at 5:51 pm #33009

    Paolo
    Site Admin
    Post count: 31206

    Hi Charles,

    did you sync your account again after buying the MultiLocation addon?

    It looks like you didn’t unlock it yet.

    Let us know,

    Thx

    March 10, 2015 at 5:54 am #33498

    Charles Alder
    Buyer
    Post count: 4

    Guys my passwords are identical in your system and the plugin on my site

    What gives with this syncing, why do I need to do it

    Charles

    March 10, 2015 at 6:45 am #33499

    Guust
    Moderator
    Post count: 29970

    You need to sync your accounts to get updates and support: http://docs.wpgeodirectory.com/category/geodirectory-support/

    March 10, 2015 at 2:57 pm #33535

    Paolo
    Site Admin
    Post count: 31206

    Hi Charles,

    the system here doesn’t go and check if you bought anything new everyday.

    So for wpgd.com autoupdates for you are valid only for the addons synced the first time.

    Given that you bought Multilocation after syncing, you need to sync again to add it to the list of unlocked products.

    Thanks

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