Login Problem

This topic contains 8 replies, has 3 voices, and was last updated by  Paolo 7 years, 2 months ago.

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  • March 6, 2017 at 11:14 pm #365746

    Gautam Kukreja
    Buyer
    Post count: 114

    Everytime I am testing to login with an account I’am first redirected to a math captcha and then to wordpress login can you check what’s wrong?

    March 7, 2017 at 12:11 am #365770

    Paolo
    Site Admin
    Post count: 31206

    Link?

    March 7, 2017 at 12:12 am #365771

    Paolo
    Site Admin
    Post count: 31206

    I would check if you have a reCAPTCHA plugin that is causing this…

    Let us know,

    Thanks

    March 7, 2017 at 12:15 am #365773

    Gautam Kukreja
    Buyer
    Post count: 114
    This reply has been marked as private.
    March 7, 2017 at 12:21 am #365779

    Paolo
    Site Admin
    Post count: 31206

    Did you try to disable the security plugin?

    March 7, 2017 at 12:24 am #365781

    Gautam Kukreja
    Buyer
    Post count: 114

    Yeah, but then also it’s not working as required

    March 7, 2017 at 5:15 am #365817

    Kiran
    Moderator
    Post count: 7069

    Hi Gautam,

    I have checked by login, it does not redirecting and worked fine for me.
    Can you explain more with steps how to re-create problem from our site?

    Thanks,
    Kiran

    March 8, 2017 at 6:13 pm #366178

    Gautam Kukreja
    Buyer
    Post count: 114

    The thing is it’s happening everytime with my phone not with my desktop.Even if I type in the right password it’s redirecting me to a math recaptcha and then to WordPress login which results in a Not Found page.Please try it with mobile phones.

    Also I noticed that it’s not happening with my other phone but on my phone still the problem persists.

    March 8, 2017 at 10:23 pm #366256

    Paolo
    Site Admin
    Post count: 31206

    That’s most likely caused by JetPack, please see: http://www.geekworker.com/disable-wordpress-prove-humanity-captcha-code-question/

    Thanks

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