Losing photos after editing place

This topic contains 5 replies, has 3 voices, and was last updated by  Alex Rollin 6 years, 3 months ago.

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  • January 30, 2018 at 4:57 am #414927

    Johnny Reid
    Free User
    Post count: 25

    New user – Running all the lug-ins in the latest versions on my site

    Having a problem when editing existing places

    After selecting “Update” when editing a place that has previously been successfully entered and displayed properly on the site:

    All the previously loaded pictures for that place disappear – OR – some are still there, but not displayed in the listing

    The only thing I have found that corrects this, is to first delete any residual photos that remain, select update, upload the photos again, then update again

    I searched the forums but found nothing similar to this problem listed

    January 30, 2018 at 9:06 am #414950

    Kor
    Moderator
    Post count: 16516

    Hi Johnny,

    Please share the URL of the site in question so we can take a better look at it and also WP temp admin access to your site. You can post the details here using the private reply option below.

    January 30, 2018 at 10:34 pm #415055

    Johnny Reid
    Free User
    Post count: 25
    This reply has been marked as private.
    January 31, 2018 at 9:38 am #415107

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    February 6, 2018 at 3:13 am #416186

    Johnny Reid
    Free User
    Post count: 25

    Hi, Alex

    Sorry for the delay in responding – I was at a convention all weekend

    I have NOT tried editing with Smush deactivated – Thanks for the tip!

    Existing listings without pics are the ones I imported – Everything with pics has been manually loaded after I did the import

    BTW – I’m not a developer – I’m the owner – And everything I’m doing on the development side is “Discovery Learning”

    February 6, 2018 at 5:58 am #416211

    Alex Rollin
    Moderator
    Post count: 27815

    Thanks for the update. Let us know what you discover! 🙂

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