Lost ability to add/edit CPT in backend

This topic contains 9 replies, has 2 voices, and was last updated by  Alex Rollin 6 years, 3 months ago.

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  • February 2, 2018 at 8:56 pm #415679

    Mike Hampton
    Expired Member
    Post count: 40

    Hi,

    I seem to have lost the ability to add/edit all wpgeodirectory post types in the backend. I can add/edit them via front end menu links, just not via backend. I’ve looked at the error logs on the server and there is a string of wpgeo errors thrown up over past few days.

    Here’s a video > https://www.youtube.com/watch?v=C8YDX_FVbK0

    Any ideas ?

    Thanks
    Mike

    February 3, 2018 at 2:02 am #415705

    Alex Rollin
    Moderator
    Post count: 27815

    Hello Mike,

    the most common cause of odd link behavior in the backend/dashboard is a conflict with another plugin. Try disabling non-GD plugins, especially those related to cache, or those that insert JS into forms and especially those that insert JS into forms on the backend.

    February 3, 2018 at 10:20 am #415733

    Mike Hampton
    Expired Member
    Post count: 40

    Hey Alex,

    I’ve disabled EVERY plugin so there is nothing running. It’s notable now that I can;t even “add” or edit a standard post in the backend. Any ideas?

    Thanks
    Mike

    February 3, 2018 at 10:53 am #415735

    Alex Rollin
    Moderator
    Post count: 27815

    Hello Mike,

    you can make a private reply here with your WP Admin and FTP credentials and we could take a look to see if we can find the problem.

    February 3, 2018 at 10:58 am #415736

    Mike Hampton
    Expired Member
    Post count: 40
    This reply has been marked as private.
    February 3, 2018 at 11:12 am #415738

    Alex Rollin
    Moderator
    Post count: 27815

    Mike,

    I was able to login, activate GD, and open up a local bike shop for edit in the backend. Is that what you were trying to do?

    Could it be your browser cache or a chrome extension?

    February 3, 2018 at 11:35 am #415742

    Mike Hampton
    Expired Member
    Post count: 40

    In essence yeah, but I still can’t add/edit in the backend at all. I have cleared my browser cache and I’ll disable all extensions and do a hard reboot. see if that makes any difference. Can you actually see the Add/Edit links in backend then?

    Thanks
    Mike

    February 3, 2018 at 11:38 am #415745

    Alex Rollin
    Moderator
    Post count: 27815

    If you mean like “+New Local Bike Shop” , yes.

    In your video a lot of your links were colored, too, I didn’t see the same thing, but a lot of plugins were disabled at the time.

    February 3, 2018 at 11:40 am #415747

    Mike Hampton
    Expired Member
    Post count: 40

    I’ve just logged in using YOUR credentials and I see the add/edit links for sure. Logged back out and back in using my admin credentials and hey presto theyre gone again. Is it a permissions thing somewhere? I’ve been playing about with various membership plugins etc so it may be something stored against my admin userole in the db. Any advice on what to look out for in db?

    February 3, 2018 at 12:06 pm #415754

    Alex Rollin
    Moderator
    Post count: 27815

    Ah, good test!

    WP 4.9 introduced some changes about roles, including an interface for managing the permissions.

    If you put up another site and install the plugins you need, you should be able to compare and contrast.

    Or you could review the docs here: https://codex.wordpress.org/Roles_and_Capabilities

    For the DB, I will point you over here for some background on “Proper Uninstallation”

    https://kinsta.com/blog/uninstall-wordpress-plugin/

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