Lost ALL Custom Fields after Update

This topic contains 19 replies, has 4 voices, and was last updated by  Stiofan O’Connor 9 years, 4 months ago.

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  • December 17, 2014 at 6:07 pm #24727

    sfamilia
    Buyer
    Post count: 82

    I’ve just updated to GD version 1.30 and all of my custom fields for nearly 5,000 listings have disappeared. This is urgent, please help.

    December 17, 2014 at 6:09 pm #24728

    sfamilia
    Buyer
    Post count: 82
    This reply has been marked as private.
    December 17, 2014 at 6:39 pm #24738

    Simone
    Expired Member
    Post count: 3515

    Hi login is not working,

    ERROR: The password you entered for the username geodirectory is incorrect
    December 17, 2014 at 6:44 pm #24741

    sfamilia
    Buyer
    Post count: 82
    This reply has been marked as private.
    December 17, 2014 at 6:47 pm #24743

    Simone
    Expired Member
    Post count: 3515

    your custom fields are back in their place. You forgot to run the GD TOOLS after the upgrade.

    December 17, 2014 at 6:48 pm #24744

    sfamilia
    Buyer
    Post count: 82
    This reply has been marked as private.
    December 17, 2014 at 6:49 pm #24745

    sfamilia
    Buyer
    Post count: 82
    This reply has been marked as private.
    December 17, 2014 at 6:50 pm #24746

    Simone
    Expired Member
    Post count: 3515

    Multilocation tool corrects and updates all the old tables in the database

    December 17, 2014 at 6:50 pm #24747

    sfamilia
    Buyer
    Post count: 82
    This reply has been marked as private.
    December 17, 2014 at 6:51 pm #24749

    Paolo
    Site Admin
    Post count: 31206

    yes, you needed to run GD tools to ceonvert the database tables for multisite compatibility as advised here: https://wpgeodirectory.com/support/topic/release-of-gd-core-1-3-and-all-addons/

    From next version we will add an upgrade notice tool inside the plugin to avoid similar problems.

    Thx

    December 17, 2014 at 6:56 pm #24755

    sfamilia
    Buyer
    Post count: 82

    Thank you Simone & Paolo! As usual, rapid response and helpful advice!

    One minor problem… the descriptions (profile excerpts) are no longer displaying on my listings. Everything else seems to be exactly as it was before the update.

    Sal

    December 17, 2014 at 8:41 pm #24787

    Simone
    Expired Member
    Post count: 3515

    That’s weird, it “seems” to be fine, but this is happening on all your CPT.

    Was it working before the update?

    December 18, 2014 at 6:58 pm #24909

    sfamilia
    Buyer
    Post count: 82

    Yes it was, the problem only seems to be happening with the GD > Popular Post View widget, the descriptions do appear when I select “View All”

    I’m also having some other problems. Several custom fields in my “Teachers” CPT have been lost since the upgrade (and after the database fix). Does this mean they are gone for good or is there a way to restore them without having to re-create them (thus losing the original data)?

    Also I noticed that I can no longer edit Permalinks.

    December 18, 2014 at 6:59 pm #24911

    Simone
    Expired Member
    Post count: 3515

    Thats weird, i have notified stiofan

    December 18, 2014 at 7:15 pm #24912

    sfamilia
    Buyer
    Post count: 82

    One more thing, when editing a post I occasionally get an error message saying that the Category field must be entered when I update (its seems random)… even though the category is selected. I cannot save until I delete the existing category and then re-enter it.

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