Lost places etc.

This topic contains 5 replies, has 3 voices, and was last updated by  Paolo 7 years, 7 months ago.

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  • October 3, 2016 at 12:48 pm #276709

    mkblogic
    Expired Member
    Post count: 5

    Hello,

    I am an early user of this product (May 2014).

    My client has updated wordpress and plugins so now and then.

    Anyway it seems to be broken.

    The site: http://ditisnorg.nl

    The geodirectory: http://ditisnorg.nl/ondernemen/

    In the configuration there is no more Places tab! On the actual website things look messed-up.

    I don’t know where to start, so maybe you can check this out.

    Many thanks in advance!

    October 3, 2016 at 1:19 pm #276791

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hello,

    Did u move server or somthing?
    There could be a number of things it could be, please provide wp-admin and if you can DB and FTP details and we will take a look.

    Thanks,

    Stiofan

    October 4, 2016 at 9:51 am #277159

    mkblogic
    Expired Member
    Post count: 5
    This reply has been marked as private.
    October 4, 2016 at 4:48 pm #277385

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    can you please also update all your add-ons. You are still running version from 2014.

    You’ll have to do that by downloading the ZIP files from here: https://wpgeodirectory.com/support/members/mkblogic/downloads/

    Then update the add-ons via a plugin like this: https://wordpress.org/plugins/easy-theme-and-plugin-upgrades/ or extract them on your desktop and update manually via FTP.

    I’m not 100% sure that will solve all problems. But it should put us in the right direction. The problem of updating from such old plugins is that several DB changes have been made, and you probably missed several update scripts, so we may have to update few things manually on your DB.

    Let us know when everything has been updated and we will follow up.

    Thanks

    October 4, 2016 at 7:24 pm #277464

    mkblogic
    Expired Member
    Post count: 5

    Thank you, it has solved my problems!

    I had to recreate the slug and all my companies were back!!

    Thanks for your great support!

    October 4, 2016 at 7:58 pm #277484

    Paolo
    Site Admin
    Post count: 31206

    You are welcome 🙂

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