Lost what this means

This topic contains 14 replies, has 4 voices, and was last updated by  Gary Jones 5 years, 5 months ago.

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  • November 19, 2018 at 8:01 pm #455071

    Gary Jones
    Free User
    Post count: 114

    (cas:72) GeoDirectory was unable to authenticate you with Google using the Auth Token you pasted into the input box on the previous step.

    This could mean either you pasted the token wrong, or the time/date on your server is wrong, or an SSL issue preventing Google from Authenticating.

    Tech Info 400:Error fetching OAuth2 access token, message: ‘invalid_grant: Malformed auth code.’
    Warning: Cannot modify header information – headers already sent by (output started at /home/garycjon/public_html/ajijictoday.com.mx/wp-content/plugins/geodirectory/geodirectory-admin/class.analytics.stats.php:89) in /home/garycjon/public_html/ajijictoday.com.mx/wp-includes/pluggable.php on line 1219

    November 19, 2018 at 8:20 pm #455072

    Paolo
    Site Admin
    Post count: 31206

    Please provide a link, FTP and admin credentials and we’ll have a look.

    Thanks

    November 24, 2018 at 12:53 am #455725

    Gary Jones
    Free User
    Post count: 114
    This reply has been marked as private.
    November 24, 2018 at 11:15 am #455758

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    November 24, 2018 at 11:20 am #455763

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    November 29, 2018 at 7:39 pm #456413

    Gary Jones
    Free User
    Post count: 114

    I see my homepage is blank npw – https://ajijictoday.com.mx/business-directory/

    Is this because my subscription has expired?

    November 29, 2018 at 7:47 pm #456415

    Paolo
    Site Admin
    Post count: 31206

    From the FAQ on our pricing page: https://wpgeodirectory.com/downloads/membership/

    Q: What happen if I cancel my subscription or my non recurring plan ends, will the plugins stop working?

    A: The plugins will continue to work, you will no longer have access to support and updates for them. In such case you should avoid updating anything else, which is the only thing that could create new conflicts.

    it works fine for me… see image attached.

    November 29, 2018 at 9:34 pm #456422

    Gary Jones
    Free User
    Post count: 114

    My homepage shows just a blank map. I haven’t done anything. The only thing was my subscription expired.

    November 29, 2018 at 10:49 pm #456429

    Guust
    Moderator
    Post count: 29970

    Try zooming out on that page. And change the widget auto-zoom settings.

    All pages work fine for me too: https://ajijictoday.com.mx/locations/ etc

    Thanks

    November 30, 2018 at 8:12 pm #456569

    Gary Jones
    Free User
    Post count: 114

    I have spent hours trying to set my default location. I have tried to follow the documentation but I don’t see anywhere to set the default location. My map is suddenly showing somewhere in the US. I haven’t touched anything other than I did a recent GeoDirectory plugin upgrade. I checked and Ajijic is showing as my default city but this does nothing for the map.

    November 30, 2018 at 9:13 pm #456582

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    November 30, 2018 at 9:16 pm #456584

    Gary Jones
    Free User
    Post count: 114

    It is selected already and always has been.

    November 30, 2018 at 9:21 pm #456586

    Alex Rollin
    Moderator
    Post count: 27815

    Which map? Please send a URL, and a screenshot of the issue you see in your browser.

    I just looked at the home map and it is not showing the US.

    December 1, 2018 at 1:06 am #456617

    Guust
    Moderator
    Post count: 29970

    Please renew your membership or login with the email address of your current membership, and then post your WP admin details in a private reply so we can investigate all your settings.

    From https://wpgeodirectory.com/support-policy/

    Support for Free Users (non members) is provided for website where only the core plugin is installed and used. If addons are installed and used (even only one addon), the user will have to subscribe again before being able to receive support.

    Thanks

    December 1, 2018 at 1:58 pm #456681

    Gary Jones
    Free User
    Post count: 114

    Although I don’t see any record of it, I sent the screenshot as requested by Alex. Unfortunately I am not in a position right now to renew my support for the plugin and the total plugin package I purchased this time last year. If support is no longer available I guess I will look for another business directory plugin.

    Thank you.

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We have moved to a support ticketing system and our forums are now closed.

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