Mail user fail

This topic contains 4 replies, has 3 voices, and was last updated by  Kor 4 years, 10 months ago.

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  • #499680

    memorex13
    Expired Member
    Post count: 540

    Hi,
    I am encountering an email problem. A user posts a place with their corresponding email.
    If another user requests information through the page to the user who published the place, the email sent only to the site administrator never arrives.

    Thanks

    #499681

    memorex13
    Expired Member
    Post count: 540
    This reply has been marked as private.
    #499686

    Guust
    Moderator
    Post count: 29970

    You will have to check in the spambox of the yahoo email address.
    It is also possible that they even kill the email before it goes to the spambox if it triggers there rules.
    I tested by replacing the listing email address, and I received the request immediately using gmail.

    Thanks

    #499688

    memorex13
    Expired Member
    Post count: 540

    As administrator I have received the email, but as users of the place nothing has been received. Is it possible for yahoo to delete mail before it arrives?

    #499720

    Kor
    Moderator
    Post count: 16516

    Hi memorex13,

    Thanks for your reply. Could you install the email log plugin and check the email statuses? https://wordpress.org/plugins/email-log/ .Or try installing an SMTP plugin .

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