Major problem after update

This topic contains 12 replies, has 4 voices, and was last updated by  Stiofan O’Connor 8 years, 9 months ago.

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  • August 11, 2015 at 2:26 am #48937

    Ross Rojek
    Free User
    Post count: 11

    When I go to the geo-directory page, nothing loads. its just a blank page. Is this a known problem? Do you have a fix so I can get it working again?

    August 11, 2015 at 10:23 am #48951

    Guust
    Moderator
    Post count: 29970

    Can you post your URL and admin details in a private reply, please.
    This is not a known issue.

    August 11, 2015 at 2:49 pm #48984

    Paolo
    Site Admin
    Post count: 31206

    Anything logged into your server errors log?

    Let us know,

    Thanks

    August 11, 2015 at 5:42 pm #49023

    Ross Rojek
    Free User
    Post count: 11
    This reply has been marked as private.
    August 11, 2015 at 11:07 pm #49041

    Guust
    Moderator
    Post count: 29970

    Those admin details do not work. Please check.
    Have you run the GD Tools? It sounds like you need to fix your location page.

    August 12, 2015 at 1:39 am #49048

    Ross Rojek
    Free User
    Post count: 11
    This reply has been marked as private.
    August 12, 2015 at 3:49 am #49056

    Guust
    Moderator
    Post count: 29970
    This reply has been marked as private.
    August 12, 2015 at 4:49 am #49058

    Ross Rojek
    Free User
    Post count: 11
    This reply has been marked as private.
    August 12, 2015 at 9:36 am #49079

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hi Ross,

    This is the problem:

    Fatal error: Call to undefined function mysql_real_escape_string() in /home/harvetf6/public_html/wp-content/themes/canvas/functions/admin-interface.php on line 111

    That is an old depreciated PHP function, which means i guess the theme is old, you would either have to update to the latest ver of the theme or fix the theme.

    I have added 1 line of code to the theme functions.php file that will allow you to see the errors, i have commented it out but if you want to see the errors then just remove the // from the start of the line, and then either remove or add back the // when done.

    //ini_set("display_errors", "1");error_reporting(E_ALL); // for error checking

    Thanks,

    Stiofan

    August 12, 2015 at 6:33 pm #49136

    Ross Rojek
    Free User
    Post count: 11

    ok, thanks for the help. Passing this back to the client because we didn’t make the theme change.

    August 12, 2015 at 6:35 pm #49137

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    I would guess it’s not a theme change but probably the PHP version on the server was upgraded, just a heads up (could be wrong)

    Stiofan

    August 12, 2015 at 6:44 pm #49138

    Ross Rojek
    Free User
    Post count: 11

    you know that could be it too. We just did a big upgrade on the server. Hum…

    Thanks for the heads up.

    August 12, 2015 at 6:45 pm #49139

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    No probs, good luck 🙂

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