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Map Background Image

This topic contains 11 replies, has 3 voices, and was last updated by  Kor 5 years, 1 month ago.

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  • March 8, 2019 at 11:46 am #473545

    Robert Davenport
    Buyer
    Post count: 609

    We went thru and added our own background image and for some reason some of these pages are still showing the generic map background image instead of our image.

    You can see it here on this page for example: https://shoprva.com/merchant-resource-center/

    How / where can this be updated with our own branded image?

    Thank you,
    Robert

    March 8, 2019 at 1:00 pm #473552

    Kor
    Moderator
    Post count: 16516

    Hi Robert,

    Thanks for your post. Could you please check and see if you’ve uploaded a featured image here as shown in this screenshot? If it doesn’t help, kindly share your Website WP admin access here and we’ll check on it.

    March 8, 2019 at 1:13 pm #473562

    Robert Davenport
    Buyer
    Post count: 609
    This reply has been marked as private.
    March 8, 2019 at 5:29 pm #473598

    Paolo
    Site Admin
    Post count: 31206

    As explained here:

    https://wpgeodirectory.com/docs-v2/themes/supreme/#featured-image-theme-setting

    Change Sitewide Default Featured Area Image

    This snippet can be used in your site wp-config.php file to change the default image sitewide for pages that do not yet have an image or for which an image cannot be set because the page is generated by a plugin. You will need to connect to your site via FTP, and insert the snippet in the section near to other constants (statements that begin with “define”). Make sure to check the URL for your new image first.

    # Set SD Sitewide Default Featured Area Image
    define(‘SD_DEFAULT_FEATURED_IMAGE’, “https://mysite.com/images/new-image.png”);

    Thanks

    March 8, 2019 at 5:57 pm #473605

    Robert Davenport
    Buyer
    Post count: 609

    Paola,

    That has been unchecked…since the last time we inquired about this over a month ago. I’ve updated the image and now suddenly it’s no longer showing on all pages.

    What do you suggest we try next to make this work?

    March 8, 2019 at 6:00 pm #473606

    Paolo
    Site Admin
    Post count: 31206

    What do you mean with “That has been unchecked”

    Do you have that line in the wp-config.php file or not?

    That is the way to do it. If you have that line of code in your wp-config-php and it is not working, provide FTP credentials and we’ll check why.

    Thanks

    March 8, 2019 at 6:16 pm #473615

    Robert Davenport
    Buyer
    Post count: 609

    This has been unchecked: https://wpgeodirectory.com/docs-v2/themes/supreme/#featured-image-theme-setting

    I did notice in the Design – Page Template Override field is set to Auto and on the page you shared it’s set to None. I looked just now and there is no option for None in our settings.

    I will also go and look at the wp-config.php file to ensure the code snippet is there and add it if not.

    Thank you,
    Robert

    March 8, 2019 at 6:21 pm #473617

    Paolo
    Site Admin
    Post count: 31206

    please provide FTP credentials and we’ll check what is wrong.

    March 8, 2019 at 6:39 pm #473623

    Robert Davenport
    Buyer
    Post count: 609
    This reply has been marked as private.
    March 8, 2019 at 8:13 pm #473654

    Kor
    Moderator
    Post count: 16516
    This reply has been marked as private.
    March 8, 2019 at 8:18 pm #473658

    Robert Davenport
    Buyer
    Post count: 609
    This reply has been marked as private.
    March 8, 2019 at 8:23 pm #473661

    Kor
    Moderator
    Post count: 16516

    Hi Robert,

    Glad that helped. Will look into your other topics.

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