Map Doesn't work

This topic contains 10 replies, has 2 voices, and was last updated by  Alex Rollin 5 years, 10 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • #435724

    Vince Met
    Expired Member
    Post count: 5

    Hello,

    The map on my website shows but doesn’t work.
    I have create a API key for google, added security (http).. I have also added your other plugin API KEY for Google Maps. Nothing is working.
    I have tried a lot of time.
    My website link:
    http://elsemap.com/map/
    I have tried with other theme.. Maybe with new google rules but nothing is working.

    Search Barre doesn’t works too
    http://elsemap.com/

    Please, help me to fixe it.

    Regards

    #435726

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    you only need on API Key per site, so if you are going to add the key inside the GeoDirectory settings, then you can disable and delete the other plugin.

    Right now your site has the following error:

    
    
    util.js:226 Google Maps JavaScript API warning: NoApiKeys https://developers.google.com/maps/documentation/javascript/error-messages#no-api-keys
    

    To get a new key, please use the option at

    Geodirectory – Design – Map – Generate API Key (Button)

    Try out the key before adding security to see if it works. Make sure when you copy and paste that there are no extra spaces before the key.

    It can take some time for a new key to work. This is a Google issue, and may take 5 minutes at least, BUT, the key will not throw errors. So once your key is installed you can reload the page and check for errors.

    Once you see “Google API Loaded” and no other Google API related errors in the console it is just a matter of time until it works, and you can start adding your security.

    The idea is to know if your key is at issue, or the security settings.

    #435729

    Vince Met
    Expired Member
    Post count: 5

    Hi,

    I have just tried again and still have that.
    No security.. Just Design – Map – Generate.. No spacing.. When copy past..

    #435732

    Alex Rollin
    Moderator
    Post count: 27815

    We would be happy to take a look at your settings to see if we can find the problem.

    To allow us to examine the site, please create a private reply and include all the information listed below so we can make a complete diagnosis.

    WordPress Credentials
    WP Admin Login URL:
    WP Admin Username:
    WP Admin Password:

    Also, your site is saying that the Google Maps API is being loaded twice. Be sure to disable the other plugin that is loading GMaps.

    #435734

    Vince Met
    Expired Member
    Post count: 5
    This reply has been marked as private.
    #435737

    Alex Rollin
    Moderator
    Post count: 27815

    Hi!

    I did some testing with a blank GD Home page. You can switch GD Home back if you want.

    So, it looks like your theme is loading Google Maps.

    You can see the map works if you change the theme.

    I will flag your topic for the developers to take a look as soon as possible.

    You can also contact the theme author and ask them how to prevent the theme from loading the GMaps API.

    It would help us with debugging if you could share FTP details in a private reply.

    FTP is optional, but can be very helpful
    FTP Credentials
    FTP Host:
    FTP Port:
    FTP User:
    FTP Password:

    #435741

    Vince Met
    Expired Member
    Post count: 5
    This reply has been marked as private.
    #435742

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    #435744

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    #435745

    Vince Met
    Expired Member
    Post count: 5

    I have just seen.

    Thank you soooo much Alex!!!

    Just impossible to resolve it without you.

    Very fast answer.. Very nice team.

    Thank you!

    #435747

    Alex Rollin
    Moderator
    Post count: 27815

    Hey hey glad it is working!

    Happy to help 🙂

Viewing 11 posts - 1 through 11 (of 11 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket