Map error on Pop Up

This topic contains 16 replies, has 5 voices, and was last updated by  shall@altabos.com 4 years, 4 months ago.

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  • January 9, 2020 at 3:25 am #524731

    shall@altabos.com
    Lifetime Member
    Post count: 15

    I receive an error when clicking the listing on the map to open the popup. I’m using Chrome in Incognito mode (no signed in to WordPress) Please see attachment.

    January 9, 2020 at 3:35 am #524733

    Alex Rollin
    Moderator
    Post count: 27815

    Please share a link to the page and WP Admin credentials so we can check the settings.

    January 9, 2020 at 5:15 am #524744

    shall@altabos.com
    Lifetime Member
    Post count: 15
    This reply has been marked as private.
    January 9, 2020 at 5:26 am #524745

    Kor
    Moderator
    Post count: 16516
    This reply has been marked as private.
    January 9, 2020 at 3:57 pm #524862

    Naveen Giri
    Moderator
    Post count: 1559
    This reply has been marked as private.
    January 9, 2020 at 5:13 pm #524883

    shall@altabos.com
    Lifetime Member
    Post count: 15
    This reply has been marked as private.
    January 10, 2020 at 3:23 am #524930

    shall@altabos.com
    Lifetime Member
    Post count: 15
    This reply has been marked as private.
    January 10, 2020 at 12:41 pm #525041

    Naveen Giri
    Moderator
    Post count: 1559
    This reply has been marked as private.
    January 10, 2020 at 2:33 pm #525056

    shall@altabos.com
    Lifetime Member
    Post count: 15
    This reply has been marked as private.
    January 10, 2020 at 3:35 pm #525062

    Naveen Giri
    Moderator
    Post count: 1559

    Hi shall@altabos.com,

    Could you send me site details with FTP in private reply.
    I will check it further.
    for now to me it seems cache issue. because there are scripts that has not been refreshed from 2019.

    The cache only apply for non logged user most of the time.

    Thanks

    January 10, 2020 at 3:38 pm #525064

    shall@altabos.com
    Lifetime Member
    Post count: 15
    This reply has been marked as private.
    January 10, 2020 at 4:08 pm #525065

    Naveen Giri
    Moderator
    Post count: 1559

    can you please send site details in following format.
    WordPress Credentials
    WP Admin Login URL:
    WP Admin Username:
    WP Admin Password:

    January 10, 2020 at 4:21 pm #525068

    shall@altabos.com
    Lifetime Member
    Post count: 15
    This reply has been marked as private.
    January 10, 2020 at 6:07 pm #525102

    Naveen Giri
    Moderator
    Post count: 1559

    Hi shall@altabos.com,

    Site showing conflict between GeoDirectory and Woo-Commerce core and so 403 error for non loggedin user. although I am not able to reproduce any such case on my local.

    I will assign it to senior developer to take a look.

    Thanks for your patience.

    January 10, 2020 at 10:37 pm #525136

    shall@altabos.com
    Lifetime Member
    Post count: 15

    Is there a timeline on when a senior developer will be able to look at this?

    I’m in a time crunch to get this fixed or have a workaround.

    It does not work for an anonymous user that visits the site and that is a major issue.

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