Map no longer on the point

This topic contains 15 replies, has 3 voices, and was last updated by  Alex Rollin 6 years, 6 months ago.

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  • November 2, 2017 at 2:25 pm #403794

    balifornia
    Expired Member
    Post count: 31

    Hello,

    I am currently developing the site http://www.letsgotoamed.com. Since yesterday, my maps no longer show the defined location. I tried to get the map cluster running first. This has not worked for Widget cards, for mapss inserted by a shortcode. Then everything worked with this restriction and I have not changed anything except that I’ve created some companies through the Social Importer.

    Now all my map will not be zoomed anymore and the focus is on a completely different region.

    Please help!

    Thank you very much

    November 2, 2017 at 2:27 pm #403796

    Kor
    Moderator
    Post count: 16516

    Hi there,

    Please share WP temp admin access to your site so we can take a better look. You can post the details here using the private reply option below.

    November 2, 2017 at 7:09 pm #403867

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    November 2, 2017 at 10:13 pm #403891

    balifornia
    Expired Member
    Post count: 31
    This reply has been marked as private.
    November 3, 2017 at 1:14 pm #403976

    balifornia
    Expired Member
    Post count: 31

    I sent you my access data. Did you find out what causes the error?

    November 3, 2017 at 4:40 pm #404015

    balifornia
    Expired Member
    Post count: 31

    Here are my settings for all map widgets and the shortcode I used on the homepage. But you have the access data now, so you are able to see it for yourself.

    November 3, 2017 at 7:40 pm #404041

    balifornia
    Expired Member
    Post count: 31

    Okay, it looks like your plugin isn´t compatible with the WordPress 4.8.3 Version. I restored to that point before I updated. And the Map works like before.

    So I´ll wait for the plugin Update before I update WordPress again. When is the plugin update available?

    Second, I have the map cluster running. Where I added the map with widgets it works fine. But on the homepage where I added the map with Shortcode the whole map is just blue if I insert the map cluster part into the shortcode.

    You have still my access data, so please can you check this for me?

    Thanks for helping 🙂

    November 3, 2017 at 9:23 pm #404063

    Alex Rollin
    Moderator
    Post count: 27815

    Hello!

    GD Plugins cannot be Network Activated.

    Please Disable Network Activation and re-enable from the child site.

    This should clear up the issues you are experiencing.

    Let us know how it goes

    November 3, 2017 at 10:39 pm #404092

    balifornia
    Expired Member
    Post count: 31

    Thank you for your answer!

    The change (Deactivate Sitewide and Activate only for the Site I use) has not changed anything, the error persists. As mentioned above, I noticed that everything worked except the Map Cluster before updating to WP 4.8.3. Are there compatibility issues?

    November 4, 2017 at 12:30 am #404096

    Alex Rollin
    Moderator
    Post count: 27815

    Hello!

    If you want marker cluster on, then it needs to be set in your shortcode.

    Please review the shortcode. I updated it for you.

    November 4, 2017 at 12:59 am #404102

    balifornia
    Expired Member
    Post count: 31

    I understand you have a lot to do. But please look at the map. It shows a completely different area than the defined location where our stores are listed. Only secondarily then comes the problem with the Map Cluster. First, the map should be displayed correctly again.
    I do not understand what triggered the change. Because first everything worked except the map cluster very well. Really without any restriction!

    November 4, 2017 at 2:48 am #404111

    Alex Rollin
    Moderator
    Post count: 27815

    Hello!

    The map shows all your locations on the screen with the map cluster working; that is what that shortcode does. You asked for the marker_cluster to work, and now that works too. Your shortcode was incorrect.

    You can adjust the shortcode with the options listed here:

    https://wpgeodirectory.com/docs/core-shortcodes/

    Please edit your home page and examine the shortcode to see the options there and adjust them as needed.

    Let us know how it works out for you

    November 4, 2017 at 2:52 am #404113

    balifornia
    Expired Member
    Post count: 31

    I´m so sorry Alex, I found the issue. There were two entries in Jakarta. Since I believed all companies imported via social importers were in Bali. There have been errors in the addresses crept, I had not suspected.

    Now I played around with the map cluster again. Can it be that the map cluster only reaches from a certain zoom level? I would like to have level 12 or 13 and yet the Map Custer, because we have a lot of companies in a very small space. Is that possible?

    November 4, 2017 at 3:12 am #404114

    balifornia
    Expired Member
    Post count: 31

    Case done! Thank you for your kind support. 🙂

    November 4, 2017 at 3:15 am #404115

    balifornia
    Expired Member
    Post count: 31

    Can you please make our URL unrecognizable. Thank you!

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