Map No Longer Working

This topic contains 21 replies, has 4 voices, and was last updated by  Kiran 4 years, 2 months ago.

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  • #524692

    Arianna Russell
    Expired Member
    Post count: 46

    After the latest update I am having issues with the pins showing on my map. I have went through and looked for plugins causing the problems but the problems continue even after deactivating all plugins one at a time.

    I have attached two images the blank map is what is showing in firefox as well as on both android and iphones.

    The second image is what is showing when I preview site in chrome browsers while logged in. This is how the map should show.

    any solutions? I know that after the last update of GD V2 there were others having issues with ninja forms causing this problem but I don’t use ninja forms.

    #524721

    Alex Rollin
    Moderator
    Post count: 27815

    Please share wp admin credentials here in a private reply so we can take a look

    WordPress Credentials
    WP Admin Login URL:
    WP Admin Username:
    WP Admin Password:

    #524849

    Arianna Russell
    Expired Member
    Post count: 46
    This reply has been marked as private.
    #525034

    Naveen Giri
    Moderator
    Post count: 1559
    This reply has been marked as private.
    #525053

    Arianna Russell
    Expired Member
    Post count: 46
    This reply has been marked as private.
    #525055

    Naveen Giri
    Moderator
    Post count: 1559

    Hi Arianna Russell

    I am still having the login issue. I will check with other team member if they can login here.

    #525414

    Arianna Russell
    Expired Member
    Post count: 46
    This reply has been marked as private.
    #525446

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    #525459

    Arianna Russell
    Expired Member
    Post count: 46

    Thank you for the update and taking a look.

    #526458

    Arianna Russell
    Expired Member
    Post count: 46
    This reply has been marked as private.
    #527090

    Arianna Russell
    Expired Member
    Post count: 46
    This reply has been marked as private.
    #527205

    Kiran
    Moderator
    Post count: 7069
    This reply has been marked as private.
    #527272

    Arianna Russell
    Expired Member
    Post count: 46
    This reply has been marked as private.
    #527589

    Arianna Russell
    Expired Member
    Post count: 46
    This reply has been marked as private.
    #527660

    Kiran
    Moderator
    Post count: 7069
    This reply has been marked as private.
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