Map not loading

This topic contains 3 replies, has 3 voices, and was last updated by  Paolo 7 years, 7 months ago.

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  • October 4, 2016 at 7:50 am #277132

    Ian Holmes
    Free User
    Post count: 1

    Hi

    Our map is not loading.

    We are getting this console error (index):620 Uncaught ReferenceError: geodir_show_sub_cat_collapse_button is not defined

    Link is http://www.blackburnbid.co.uk/find-a-business/

    October 4, 2016 at 8:41 am #277151

    Kor
    Moderator
    Post count: 16516

    Hi Ian,

    Do you think you can share WP temp admin access to your site so we can take a better look? You can post the details here using the private reply option below.

    Thanks!

    October 4, 2016 at 1:57 pm #277299

    Ian Holmes
    Free User
    Post count: 1
    This reply has been marked as private.
    October 4, 2016 at 4:42 pm #277383

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    In the console I see 1st a 500 server error. That is causing the footer to not load (which is causing the JS error).

    Do you have access to the server error log? If you provide FTP credentials we will have a look and debug this for you.

    You could also try to momentarily disable all non GD plugins at once to see if any of them is in conflict with GD.

    Let us know,

    Thanks

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We have moved to a support ticketing system and our forums are now closed.

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