Map not working

This topic contains 10 replies, has 4 voices, and was last updated by  Guust 6 years, 10 months ago.

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  • June 3, 2018 at 9:03 pm #433427

    Heather Watson
    Expired Member
    Post count: 14

    Hi, I’m new to GeoDirectory and my map isn’t working. I’ve followed the instructions in the documentation for generating a Google Map API and even filled out all the other information on the credentials tab for the API. I get a Oops! Something has gone wrong error in the map. Is there updated documentation that has more info that what I have found at https://wpgeodirectory.com/docs/add-google-api-key/ ?

    Thank you

    June 3, 2018 at 10:17 pm #433444

    Alex Rollin
    Moderator
    Post count: 27815

    Hello!

    We generally recommend using he “Generate API Key” button to create the API key because that automatically creates a key with appropriate APIs enabled.

    We can take a look at the site and settings if you would like to make a private reply and include login details.

    There is another step you can take, too, which is to open the CHeom dev tools console where API errors are displayed: https://developers.google.com/web/tools/chrome-devtools/console/

    https://wpgeodirectory.com/docs/troubleshooting-guide/#maps

    June 3, 2018 at 11:40 pm #433450

    Heather Watson
    Expired Member
    Post count: 14
    This reply has been marked as private.
    June 3, 2018 at 11:56 pm #433452

    Guust
    Moderator
    Post count: 29970

    It was not the API Key, but your default location. Latitude and longitude need to be in decimal format if you decide to add it yourself – which is not necessary:
    https://wpgeodirectory.com/docs/basic-installation/#defloc

    Thanks

    June 4, 2018 at 2:53 am #433465

    Heather Watson
    Expired Member
    Post count: 14

    Thank you, that did fix the map not appearing on the listing input. I’m still having a problem with adding http referrer. I’m using the format Google suggests of https://*.domain.com/* and when I enable that the map doesn’t load. Is this something I need to talk to my host about?

    June 4, 2018 at 2:57 am #433466

    Kor
    Moderator
    Post count: 16516

    Hi Heather,

    Could you try using “*.domain.com/*” without the http on the front and see if it works? If you’re still having issues, capture a screenshot of that section in private reply so that we could take a look at it.

    Thanks!

    June 4, 2018 at 3:43 am #433472

    Guust
    Moderator
    Post count: 29970

    You have changed the password so we no longer can check.
    Thanks

    June 4, 2018 at 4:23 am #433474

    Heather Watson
    Expired Member
    Post count: 14
    This reply has been marked as private.
    June 4, 2018 at 4:51 am #433478

    Guust
    Moderator
    Post count: 29970
    This reply has been marked as private.
    June 4, 2018 at 6:10 am #433483

    Heather Watson
    Expired Member
    Post count: 14
    This reply has been marked as private.
    June 4, 2018 at 6:31 am #433485

    Guust
    Moderator
    Post count: 29970
    This reply has been marked as private.
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