Map on mobile not rendering

This topic contains 3 replies, has 2 voices, and was last updated by  Guust 6 years, 9 months ago.

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  • August 8, 2017 at 12:29 pm #390258

    Helen Burbage
    Expired Member
    Post count: 4

    Hi,
    I have geodirectory in a website hosted by WPEngine. After doing a search it works fine on desktop but on smaller screens, specifically mobile screen size the map is not rendered.WPEngine are asking if it sets a cookie or uses a specific set of arguments especially on the mobile site?
    They have tried excluding the entire plugin directory from caching but that doesn’t help either.
    Many thanks for any guidance on deciphering this issue
    Helen

    August 8, 2017 at 12:51 pm #390260

    Guust
    Moderator
    Post count: 29970

    Hi Helen, managed WordPress hosting uses caching systems that are not compatible with GD’s geolocation features.
    Please review https://wpgeodirectory.com/docs/server-requirements/#wp

    Thanks

    August 8, 2017 at 2:04 pm #390268

    Helen Burbage
    Expired Member
    Post count: 4

    Hi,
    Thank you very much for your speedy response. It turned out to be a coding error on my behalf.
    Many thanks again

    August 8, 2017 at 2:17 pm #390270

    Guust
    Moderator
    Post count: 29970

    Thanks for letting us know.

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