Map Showing Wrong Location

This topic contains 14 replies, has 4 voices, and was last updated by  Matt Goodwin 4 years, 1 month ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • #535295

    Matt Goodwin
    Full Member
    Post count: 84

    Hi,

    I am having trouble with the map dropping pins in the wrong location and the city being changed after updating a “place” listing’s location. Seems no matter what I do I cannot change the city and map marker.

    I noticed this when I attempted to change the location on the map for one of the Places listings. The marker pin was in the wrong country. I updated the address and map marker pin but the map marker pin reverted back to where it was and the default city replaced the city I entered after clicking “Update”

    I will send login info in a private post if needed.

    Thanks!
    Matt

    #535296

    Matt Goodwin
    Full Member
    Post count: 84
    This reply has been marked as private.
    #535327

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    #535332

    Matt Goodwin
    Full Member
    Post count: 84
    This reply has been marked as private.
    #535402

    Naveen Giri
    Moderator
    Post count: 1559

    Hi Matt,

    Please have a look now. there was some DB issue of an undefined column.
    fixed now.

    Regards
    Naveen

    #535410

    Matt Goodwin
    Full Member
    Post count: 84

    Awesome… Looks good! Thank you!!

    #535411

    Matt Goodwin
    Full Member
    Post count: 84
    This reply has been marked as private.
    #535424

    Naveen Giri
    Moderator
    Post count: 1559

    Hi Matt, it’s not a valid URL.
    I didn’t get, could you please elaborate the issue more.

    Thanks

    #535426

    Matt Goodwin
    Full Member
    Post count: 84
    This reply has been marked as private.
    #535430

    Naveen Giri
    Moderator
    Post count: 1559
    This reply has been marked as private.
    #535445

    Matt Goodwin
    Full Member
    Post count: 84
    This reply has been marked as private.
    #535494

    Naveen Giri
    Moderator
    Post count: 1559

    Hi Matt,

    I am not sure if you have recently done any DB migration. because I had already fixed the same issue before.

    Please have a look now and if you still face the issue let me know. I will check another way.

    Thanks

    #535561

    Matt Goodwin
    Full Member
    Post count: 84
    This reply has been marked as private.
    #535614

    Kiran
    Moderator
    Post count: 7069

    Hi Matt,

    I checked and found some listings has wrong latitude & longitude values applied. This causes issue in setting base marker on the map, so map dragging & set on map option not working.

    To fix this problem:
    1) Via Import / Export
    – Export listings from GeoDirectory > Settings > Import / Export > Listings > Export
    – Assign correct latitude & longitude values for those listings
    – Re-import CSV

    2) Via manually
    – Set latitude & longitude values manually
    – Update
    – Once listing saved marker moving & map drag witll work for that listing.

    Let us know.

    Thanks,
    Kiran

    #535622

    Matt Goodwin
    Full Member
    Post count: 84

    Hi Kiran,

    Thank you for the information. I was able to manually change a listing and it does fix the issue.

    Thank you!!
    Matt

Viewing 15 posts - 1 through 15 (of 15 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket