Map Shows "No Records Found" in Search Result When GPS is Enabled

This topic contains 7 replies, has 4 voices, and was last updated by  Stiofan O’Connor 9 years, 8 months ago.

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  • #13586

    zeb@lazerbright.com
    Free User
    Post count: 51

    Please help with this problem someone.

    http://www.lazerbright.com

    #13587

    Simone
    Expired Member
    Post count: 3515

    What steps did you take?
    I tried now and I see one result

    #13881

    zeb@lazerbright.com
    Free User
    Post count: 51

    Well it has completely stopped working.. I get errors every time now and this is ridiculous.. This plugin has been chaotic, many developers have seen this and say I should scrap the plugin and start over.. So I’m almost forced to do that as it does NOT work right. I’ve tried hiring all kinds of developers and I’m not going to keep throwing money at something that does NOT work the way it’s advertised.

    I’m too the point of pushing for a refund at a very MINIMUM (this has cost my company loads of downtime plus hired developers).

    So I’ll give this ONE more shot – CAN ANYONE MAKE THIS PLUGIN WORK????? Does every adjustment need to go through support??? How many updates are we going to perform? So 2 months or so of wasted time and money???

    The map search function was never really a problem at first, well it at least pulled up results. But how come the themes are responsive and the maps are not?

    Randomly missing all my new forms after I update? Why??

    In fact the update function has NEVER worked because it says I don’t have the privilege when I do.. I’ve brought this to your attention and nobody has addressed that either. This is business and right now I’m seeing a product that is incapable. If this is a directory then it should work like a directory. Also, its a plugin, we didn’t buy code. We understand that some modifications need to be done with most plugins, but this one needs completely rewritten.

    #13962

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    the 1st thing I see wrong on your website is that there is not location switcher.

    This will make search very problematic, especially if a user shares it’s location and that tries to search for places in another location.

    That will not work.

    But I’m still not sure that is the problem you are trying to solve here, because you didn’t describe it.

    All you wrote to make us understand your problem is : Map Shows “No Records Found” in Search Result When GPS is Enabled

    I did visit your website and shared location. My nearest location is:

    http://www.lazerbright.com/location/united-states/new-jersey/brick/

    Than I search for : dentist and I got 1 result : OCEAN SMILES and the map had the 1 pinpoint has expected

    If this is not your problem, please explain it and we will help you solve it.

    Thanks

    #13976

    zeb@lazerbright.com
    Free User
    Post count: 51

    I am really sick of this company constantly saying we are liars.. We DO NOT find these emails productive and they are our very last resort. THE SYSTEM DOES NOT WORK, AND IT HAS NOT WORKED, EVER!

    So we will explain all this over again since you guys cant seem to find all the obvious errors on our site. We would not want the ugly location switcher on our site, we have said this many times.

    This site is ONLY for dentists to list their locations, so a patient can find them.. Have you seen the website? So therefor it looks like crap to have a locations switcher, common sense.. I don’t even see why anyone would want that on their site, it defeats the purpose.. Plus we have 18,000 dentists to put on this site.. We have been trying to get the site working for months.. All the developers are saying scrap this junk plugin so of course I’m not happy.

    I’m the CEO of a larger dental organization and so I’m not super stoked about spending months with no success .. My team is very talented and when they say there is problems then they mean it. We hired a group, same thing..

    It still does not work, so I don’t know what you guys see.. You said Ocean Smiles.. That is ONE.. Its just errors on everyones system when GPS is enabled.. Where is the others?

    Plus the update feature in the WORDPRESS plugin system, DOES NOT WORK.. IT NEVER HAS.. We all have NEVER seen a plugin system not work with update, Geodirectory is the only one we have ever seen that is NOT COMPATIBLE with WordPress update system. We should not need to manually update each plugin..

    The map is not responsive, why is this? The geodirectory theme is… We are currently planning to scrap this because we have wasting TONS of money and time trying to get this system going.. It is definitely NOT what you guys advertise it to be.. The only reason we have not scrapped it sooner is because our permalink structure and SEO backlinks from off page are difficult..

    Go through the site, you will see tons of errors.. Go on to mobile device where 63% of our dentists patients are.. Mobile is absolutely ugly and horrible.

    One of my trusted developers is Shahin Sid (Skype: Shine.10), if you want to ask him technical details then awesome..

    #13977

    zeb@lazerbright.com
    Free User
    Post count: 51

    No results, errors.. When GPS is enabled on my desktop.. Same with mobile device where most of our customers are..

    #14025

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hi Zeb,

    I tried to check your site but i don’t see it enabled.
    If you are wanting my help, please add me on skype and we can get to the root of the problems and get things working for you.

    Thanks,

    Stiofan

    #14026

    Stiofan O’Connor
    Site Admin
    Post count: 22956
    This reply has been marked as private.
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