Map zoom not working in Safari only

This topic contains 4 replies, has 3 voices, and was last updated by  Rafaela 5 years, 8 months ago.

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  • #445211

    Rafaela
    Full Member
    Post count: 131

    Hi GD team,

    I have just noticed that the map zoom (see attached) does not work in Safari only.
    When I try to click on + or – nothing happens…
    This works perfect in Chrome.
    I am using Version 10.1.1 (12603.2.4)

    Any ideas?

    Thanks!

    #445213

    Rafaela
    Full Member
    Post count: 131
    This reply has been marked as private.
    #445268

    Alex Rollin
    Moderator
    Post count: 27815

    Thanks for reporting this, we are looking into it now and will post back here with an update.

    #445283

    Kor
    Moderator
    Post count: 16516

    Hi Rafaela,

    Thanks for your patience. I’ve tested it on IOS/MAC Safari browser and the map works fine. Could you try clearing your browser cache and see if it helps? In the meantime, I will flag this to a developer for a second look.

    Thanks!

    #445359

    Rafaela
    Full Member
    Post count: 131

    Hi Kor,

    It’s working again, thanks for your help!

    Thanks,
    Rafaela

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