Maps keep disabling

This topic contains 20 replies, has 5 voices, and was last updated by  Alex Rollin 5 years, 3 months ago.

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  • February 11, 2019 at 2:12 am #468120

    Vanessa Law
    Full Member
    Post count: 61

    In v2, whenever I try to enable maps, they keep disabling.
    I’ve tried using Google Maps (generating API key from my existing Google Cloud account), as well as Open Maps.
    Whenever I save and switch to set default location, it says it’s unable to load the maps api. No maps show on the front end either.

    February 11, 2019 at 4:08 am #468126

    Kor
    Moderator
    Post count: 16516

    Hi Vanessa,

    Thanks for your post. Could you please share your WP admin access here in private reply so that we could troubleshoot this for you?

    Thanks!

    February 11, 2019 at 4:43 am #468132

    Vanessa Law
    Full Member
    Post count: 61
    This reply has been marked as private.
    February 11, 2019 at 5:38 am #468140

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    February 11, 2019 at 5:42 am #468142

    Vanessa Law
    Full Member
    Post count: 61
    This reply has been marked as private.
    February 11, 2019 at 5:45 am #468143

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    February 11, 2019 at 6:03 am #468149

    Vanessa Law
    Full Member
    Post count: 61
    This reply has been marked as private.
    February 11, 2019 at 6:04 am #468150

    Vanessa Law
    Full Member
    Post count: 61
    This reply has been marked as private.
    February 11, 2019 at 7:18 am #468159

    Vanessa Law
    Full Member
    Post count: 61
    This reply has been marked as private.
    February 11, 2019 at 3:35 pm #468212

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    If you are running kleo theme then that is likely the issue, i don’t think it has been updated to work with GDv2 yet.

    Stiofan

    February 11, 2019 at 5:21 pm #468228

    Vanessa Law
    Full Member
    Post count: 61

    Do you know when they’re planning to update Kleo?

    February 11, 2019 at 8:39 pm #468290

    Alex Rollin
    Moderator
    Post count: 27815

    No, you would need to contact them about that.
    Please do write to them and let us know what they say.

    February 12, 2019 at 3:17 pm #468518

    Vanessa Law
    Full Member
    Post count: 61

    Hey Alex, so they say that v2 should already work fine with Kleo.
    If you’re able to take a look and see what could be causing things like location manager not to register correctly that would be much appreciated.

    Thanks

    February 12, 2019 at 4:37 pm #468549

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    February 13, 2019 at 1:04 pm #468666

    Kiran
    Moderator
    Post count: 7069

    Hello Vanessa,

    If you’re able to take a look and see what could be causing things like location manager not to register correctly that would be much appreciated.

    I have looked and found that “Plugin Organizer” conflicts causing issue in showing GeoDirectory addon tabs under GeoDirectory > Settings.
    To view GeoDirectory addon tabs under GeoDirectory > Settings disable “Plugin Organizer” and try to disable > enable any plugin to clear Plugin Organizer cache.
    Ex:
    – Disable Plugin Organizer
    – Disable WP Easy Updates
    – Enable WP Easy Updates
    Doing above steps will display “Locations” tab under GeoDirectory > Settings.

    Let us know.

    Thanks,
    Kiran

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