Marker Cluster not working with All Categories unchecked on map

This topic contains 15 replies, has 4 voices, and was last updated by  Paolo 6 years, 11 months ago.

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  • #373067

    Silks
    Full Member
    Post count: 305

    Hey,

    So for probably a year now in the menu Geodirectory > Design > Directions under Home Map Settings we have allocated all categories on our website. By doing this it has made all categories visible on the map by default but the advantage is you don’t have to uncheck all other categories if you just want to view 1 category on the map.
    Recently doing this has caused the marker cluster to stop working…
    With all categories selected under Home Map Settings marker cluster DOESN’T WORK
    With all categories selected except 1 under Home Map Settings marker cluster DOES WORK
    Selecting a category from SHOW / HIDE POST TYPE AND CATEGORY ON MAP and marker cluster DOESN’T WORK

    Not Sure if now that we have expanded past 1000 categories is causing this issue?? or maybe something else is amiss??

    Maybe there is another way to achieve having all categories visible by default but no categories checked?? or an uncheck all button??

    website is POI Australia

    Thanks

    #373070

    Silks
    Full Member
    Post count: 305
    This reply has been marked as private.
    #373093

    Guust
    Moderator
    Post count: 29970

    It works fine for me when I visit the site and pick one category only … ?
    And when I then untick all categories again … ?

    #374165

    Silks
    Full Member
    Post count: 305

    I’ll repeat… These are the scenarios that it does and does not work (Below). (All Scenarios used to work) we are currently crippling along with the scenario that does work although not ideal. If you want to recreate a scenario that does not work you will have to use the login details to change the settings here Geodirectory > Design > Directions. please revert any changes you make if you can’t find a solution right away.

    With all categories selected under Home Map Settings marker cluster DOESN’T WORK
    With all categories selected except 1 under Home Map Settings marker cluster DOES WORK
    Selecting a category from SHOW / HIDE POST TYPE AND CATEGORY ON MAP and marker cluster DOESN’T WORK

    Thanks

    #374199

    Guust
    Moderator
    Post count: 29970

    From https://wpgeodirectory.com/docs/core-design/#map

    You cannot check all the boxes for a post type; you need to leave at least one category per post type to load. Checking all categories is the same as checking no categories at all!

    .
    I guess that is why you have the issue. I’ll get a developer to have a look too at your question.

    Thanks

    #374206

    Kiran
    Moderator
    Post count: 7069

    Hi Silks,

    I checked in one of our test site with same steps you mentioned, but i can’t recreate problem in my test site.
    Let us provide FTP details, so i can look into more.

    Thanks,
    Kiran

    #374337

    Silks
    Full Member
    Post count: 305
    This reply has been marked as private.
    #374387

    Silks
    Full Member
    Post count: 305
    This reply has been marked as private.
    #374447

    Kiran
    Moderator
    Post count: 7069

    Hi Silks,

    After lot of debug found that the option value for “geodir_marker_cluster_zoom” always stores empty value. This option is under GD > Marker Cluster > Max Zoom.
    Any plugin conflicts and causing [problem saving value for this option.

    Currently i have applied max zoom to 14 by updating core file and it working fine now.

    But you have disable non GD plugin one by one and check which plugin causing this problem.

    Thanks,
    Kiran

    #375168

    Silks
    Full Member
    Post count: 305

    Thanks Kiran,

    I deactivate all non Geodirectory Plugins including those with Geodirectory integration and still the markers wouldn’t cluster. Your right the settings GD > Marker Cluster just don’t save.

    I’ve attached an Image of the Geodirectory plugins I had active when i was testing. (all other plugins not in the Image were deactivated)

    I Cleared GDBooster Cache after deactivating plugins, Removed categories in GD > Directions to get marker clusters working again then re-added the categories to break marker cluster. Then went to GD > Marker Cluster and tried to add the map and the settings wouldn’t save.

    Thanks

    #375170

    Silks
    Full Member
    Post count: 305

    Also tried turning off GDBooster with no effect.

    #375176

    Kiran
    Moderator
    Post count: 7069
    This reply has been marked as private.
    #375455

    Silks
    Full Member
    Post count: 305
    This reply has been marked as private.
    #375478

    Kiran
    Moderator
    Post count: 7069

    Hi Silks,

    Can you confirm from your side?
    It working fine for me, now i able save GD > Marker Cluster > Max Zoom. I have set the zoom level to 12.
    FYI i have not enabled/disabled any plugin.

    Let us know.

    Thanks,
    Kiran

    #376482

    Silks
    Full Member
    Post count: 305

    Thanks so much for all your help on this.

    The problem was that the plugin content timeline is extremely clunky. (i don’t recommend it at all) for some unknown reason written into the plugin was this: ini_set(‘memory_limit’,’100M’); which overwrote settings set in php.ini effectively starving wordpress of resources… and i’m guessing adding soo many categories to the before mentioned geodirectory settings exceeed this limit. I’ve replaced this clumbsy plugin and all seems to be working now

    Thanks again for your help

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