Memory Consumption, CPU Usage Off the Chart and Tag Sync Doesn't work

This topic contains 45 replies, has 3 voices, and was last updated by  jbissitt 8 years ago.

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  • May 9, 2016 at 2:13 pm #187116

    jbissitt
    Expired Member
    Post count: 90

    Hi,

    We have installed the geo directory plugin on a network of sites.
    We have a dedicated server.

    And example is on of the sites is http://businessesforsalesussex.co.uk/

    The site constantly hangs when editing within the geo directory plugin.
    Uploading data/import is slow, 100 records per hour if it works at all.
    Users do not appear to be able to submit free listings, again the plugin crashes.

    Any support you can provide would be appreciated.
    We’re out of ideas our end, the hosting company is pointing the fingure at the plugins coding.
    We are patched the latest version.

    May 9, 2016 at 2:14 pm #187117

    jbissitt
    Expired Member
    Post count: 90
    This reply has been marked as private.
    May 9, 2016 at 2:16 pm #187119

    jbissitt
    Expired Member
    Post count: 90

    To describe the problem.

    CSV imports are painfully slow.
    The site simply hangs and takes 30 minutes to process a free listing.
    The site also hangs.

    We have invested over 300 hours trying to get this working are out of ideas. Any help you and provide would be appreciated.

    May 9, 2016 at 6:08 pm #187252

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    I’ve flagged this for the developers. I’m sure cPanel access would help them too.

    Let us know,

    Thanks

    May 10, 2016 at 7:13 am #187700

    jbissitt
    Expired Member
    Post count: 90
    This reply has been marked as private.
    May 10, 2016 at 1:12 pm #187807

    jbissitt
    Expired Member
    Post count: 90

    Just wondering if you found anything? I noticed you were logged in.

    May 10, 2016 at 3:54 pm #187889

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hello,

    Another dev was looking at this earlier and made some changes, the problem seems to be with the number of categories n relation to locations, these were being refreshed a bit too much, i am making some more changes to try and limit it to the absolute essential times. I will be running some tests for the next 30 minutes, if you could just avoid the plugins page in admin that would be great.

    I’ll update you after my tests.

    Thanks,

    Stiofan

    May 10, 2016 at 5:28 pm #187939

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    OK updating posts seems to be better now but posting reviews is still slow, i’l continue tomorrow.

    Thanks,

    Stiofan

    May 11, 2016 at 3:26 pm #188586

    jbissitt
    Expired Member
    Post count: 90

    Any updates?

    May 11, 2016 at 5:16 pm #188688

    jbissitt
    Expired Member
    Post count: 90

    Any news? We are really struggling still, its very difficult for anyone to add a listing so the sites are not working at all properly so we need help ASAP please

    May 11, 2016 at 5:25 pm #188691

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    I reminded Stiofan about this few hours ago and he said he was on it.

    He’ll let you know as soon as fixed.

    Thanks

    May 11, 2016 at 6:36 pm #188816

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    I am working on a solution and will hopefully be able to apply it tomorrow.

    Stiofan

    May 12, 2016 at 11:28 am #189345

    jbissitt
    Expired Member
    Post count: 90

    thank you, please can you give me an update.

    May 12, 2016 at 3:02 pm #189478

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Please give it a try now, i have made some optimisations.

    Stiofan

    May 12, 2016 at 3:06 pm #189508

    jbissitt
    Expired Member
    Post count: 90

    Thanks Stiofan, we will edit and add a new listing to sussex to check out. We did also have an issue were not of the cluster markers were showing so we had to remove the gd home page map, was this because of the work in progress or is this another error/issue? If successful will this just be a plugin update as we will need to update all 40 sites?

    Thanks for your help so far

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