Menu and Site Identity Hidden on Mobile

This topic contains 11 replies, has 3 voices, and was last updated by  Julie Burns 4 years, 6 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • #517989

    Julie Burns
    Expired Member
    Post count: 27

    Hi,

    I am user GD starter theme and when I view on a mobile you can only see half of the menu bottom bar and everything else that in one that line. The WP header is covering half, I have tried messing around with the spacing but without success.

    I hope this makes sense.

    Thanks

    #517991

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    Make sure you are using the correct version.
    Are you running GDV2 with the V2 version of Directory Starter?

    Please share a link to the site so we can see the issue, and WP Admin credentials in a private reply if we need to check the settings.

    Thanks

    #517993

    Julie Burns
    Expired Member
    Post count: 27
    This reply has been marked as private.
    #518002

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    #518113

    Julie Burns
    Expired Member
    Post count: 27

    Thanks but this didn’t work, it just removed items from the bar an the bar still covered. I have since discovered that it was the GTranslate causing the issue. I am trying to follow details for WPML and it looks like I have to download from WPMl but there is a fee. Docs suggested to DL the free version but this was not an option from WPML. I downloaded a free version but this had a virus and my site is now not working 🙁 I will try again if I manage to fix it but if you could provide all links to the WPML free option that would be great. I have activated the GD WPML.
    Thanks

    #518160

    Kor
    Moderator
    Post count: 16516
    This reply has been marked as private.
    #518202

    Julie Burns
    Expired Member
    Post count: 27
    This reply has been marked as private.
    #518213

    Kor
    Moderator
    Post count: 16516
    This reply has been marked as private.
    #518214

    Julie Burns
    Expired Member
    Post count: 27

    Oh ok, will I still need the GDWPMl active if I purchase it? It’s a bit confusing as the add on doesn’t make it clear that you have to purchase WPML.

    Thanks anyway

    #518217

    Julie Burns
    Expired Member
    Post count: 27
    This reply has been marked as private.
    #518242

    Kor
    Moderator
    Post count: 16516

    Hi Julie,

    Thanks for your reply. You can refer to this section of the documentation https://wpgeodirectory.com/docs-v2/addons/multilingual/ that explains more about this.

    #518249

    Julie Burns
    Expired Member
    Post count: 27

    Thank you.

Viewing 12 posts - 1 through 12 (of 12 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket