Menu SD is possibly conflicting with sub-site menu

This topic contains 7 replies, has 2 voices, and was last updated by  Paolo 7 years, 10 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • July 3, 2016 at 10:09 pm #220739

    Steve
    Full Member
    Post count: 1019

    After quite a few hours of working with the Supreme Directory I removed the SD start plugin and the theme for the main site. And I switched back to the child theme of GD framework. I have also removed the SD theme and starter plugins.

    Now, I have created a acar.whatshappeningtoday.com sub-site to test a messaging plugin. I have deactivated the messaging plugin “front end pm” and removed it and retested site to see if MH Themes menues would work once again on the sub site.

    They do not work unless I am logged in to acar.whatshappeningtoday.com

    Interesting to note that the SD menu item still shows even though I removed it from the sub-site and main site. Also, some of the pages from the SD them loaded in. Note: I have not ever activated the SD theme on this sub site.

    Adding, I called the hosting carrier. I asked them to view the site from there location. They stated is showed the correct menus. I am perplexed. Please can anyone guide me in the correct direction.

    Screen shot 1 show how it should appear (Note: I am logged in at work station one using Chrome)

    Screen shot 2 is what I am getting when not logged in using Explorer or Firefox from same workstation or… or from a different work station.

    July 4, 2016 at 7:03 pm #221226

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    did you try clearing your browser cache?

    Let us know,

    Thanks

    July 5, 2016 at 5:24 pm #221945

    Steve
    Full Member
    Post count: 1019

    Hello. Yes. I have cleared browser “hisotry” and cleared gd browser cash and wiped gd browser cache. When ” I wipped” gd browser cache it had and effect but not totally. I am getting variances with the Navigation menu items still.

    Also, I have noticed it will only allow 2 primary navigation links. Currenly, (and I will not change this until we fine a resolve) there are 3 primary menu items that should be visible but are not. Only 2 items are visible from my second work station.

    ACAR Members Messaging and Member Options. The missing link is “Instructions” for the instructions page.

    July 5, 2016 at 8:58 pm #222188

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    please provide admin credentials and we will check your menu issue.

    Thanks

    July 5, 2016 at 9:21 pm #222199

    Steve
    Full Member
    Post count: 1019
    This reply has been marked as private.
    July 6, 2016 at 4:41 pm #222718

    Paolo
    Site Admin
    Post count: 31206

    username and password are wrong, I see 4 menu items when logged out now….

    Let us know,

    Thanks

    July 6, 2016 at 4:54 pm #222728

    Steve
    Full Member
    Post count: 1019

    Thank you. It seems to be working now. I cleared and wiped the cache.

    The fourth menu item.. yes.. I just added it this morning to test.

    Thank you.

    Please close ticket.

    Also, on another ticket… regarding the wp edit pro plugin not working on sub-site and MH theme. The developer had me add coding to the MH theme functions and now the wp edit pro plugin works.

    Please close thread as resolved and thank you very much for your assistance.

    July 6, 2016 at 4:55 pm #222730

    Paolo
    Site Admin
    Post count: 31206

    Thank you for letting us know 🙂

  • Author
    Posts
Viewing 8 posts - 1 through 8 (of 8 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket