Migrating listings from GD1 to GDv2

This topic contains 3 replies, has 2 voices, and was last updated by  Alex Rollin 4 years, 5 months ago.

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  • November 27, 2019 at 7:05 pm #518912

    laurence anthony
    Expired Member
    Post count: 293

    Hi,
    I recently launched a site with GDv2 but we have a couple listings that were created/purchased before dns propagated. Whats the best way to bring these listings from the old site to the new site including invoice and subscription data?

    I’ve seen the import/export instructions but not clear on invoicing/recurring-subscription. As in keeping their subscription active.

    thanks

    November 28, 2019 at 12:20 am #518933

    Alex Rollin
    Moderator
    Post count: 27815

    You can have them sign up again, after cancelling their subscription with the gateway.

    Our official instructions for upgrading are here and recommend upgrading a site in-situ, as it is not possible to export and import all the information about a site.

    https://wpgeodirectory.com/docs-v2/geodirectory/upgrade-from-gdv1/

    November 28, 2019 at 12:32 am #518938

    laurence anthony
    Expired Member
    Post count: 293

    Yea, but those instructions don’t consider my situation. It was not possible to complete the upgrade in one sitting.

    I don’t think requiring the customer to re-submit is a good look.

    What do you think about importing the remaining listings and listing owners, cancel their existing subscription at the merchant, but assigning their listing to a package that isn’t recurring so that they get the expiration emails, at which point they can’t renew using the recurring packages?

    November 28, 2019 at 1:41 am #518960

    Alex Rollin
    Moderator
    Post count: 27815

    Yes, recreating their listing with the appropriate expire date on a comparable non-recurring package is a good fit.

    You can leave their subscription running, too, if you want, but, then, they may cancel and the listing wouldn’t be downgraded.

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