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Missing category

This topic contains 12 replies, has 4 voices, and was last updated by  Kiran 4 years, 1 month ago.

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  • March 11, 2020 at 3:24 pm #534869

    memorex13
    Expired Member
    Post count: 540

    Hi,
    I have a category in places that the GD does not recognize.
    When I search for something in this category and city nothing appears.
    Thanks.

    March 11, 2020 at 3:28 pm #534870

    memorex13
    Expired Member
    Post count: 540
    This reply has been marked as private.
    March 11, 2020 at 6:15 pm #534883

    Alex Rollin
    Moderator
    Post count: 27815

    What is the search radius? Try setting it higher?

    Can you share the search URL that is not working?

    March 11, 2020 at 7:43 pm #534889

    memorex13
    Expired Member
    Post count: 540
    This reply has been marked as private.
    March 11, 2020 at 8:02 pm #534897

    memorex13
    Expired Member
    Post count: 540
    This reply has been marked as private.
    March 12, 2020 at 9:18 pm #535036

    Alex Rollin
    Moderator
    Post count: 27815

    Please share WP Admin credentials so we can check into the issue.

    Also, please post the GD Categories shortcode you are using on that template here so we can see it.

    March 13, 2020 at 8:49 am #535094

    memorex13
    Expired Member
    Post count: 540
    This reply has been marked as private.
    March 14, 2020 at 10:54 pm #535229

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    March 16, 2020 at 5:52 am #535345

    Naveen Giri
    Moderator
    Post count: 1559

    Hi memorex13,

    I see the category has been considered as empty category and hide_empty param of shortcode hiding it in the list.

    it seems like a conflict with some plugin code.
    to check it further, I will need FTP details.

    Could you please send FTP details in a private reply.

    Regards
    Naveen

    March 16, 2020 at 8:49 am #535377

    memorex13
    Expired Member
    Post count: 540
    This reply has been marked as private.
    March 17, 2020 at 12:30 pm #535517

    Kiran
    Moderator
    Post count: 7069

    Hi memorex13,

    Please check and let us know.

    Thanks,
    Kiran

    March 18, 2020 at 3:58 am #535589

    memorex13
    Expired Member
    Post count: 540

    Hi @kiran,

    Now works correctly.

    Thanks

    March 18, 2020 at 4:04 am #535590

    Kiran
    Moderator
    Post count: 7069

    Thanks for letting us know.

    Kiran

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