Missing required information

This topic contains 17 replies, has 2 voices, and was last updated by  Guust 4 years, 7 months ago.

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  • September 25, 2019 at 3:54 pm #510199

    Jan Smolorz
    Full Member
    Post count: 102

    Hi there.
    Every new directory signup has some (same each time) fields missing
    http://prntscr.com/pavlr4
    This is causing big issues as important data is missing
    When I was testing it all was working
    What would cause this?

    September 25, 2019 at 4:14 pm #510204

    Guust
    Moderator
    Post count: 29970

    Sorry, but I don’t quite understand.
    Are you expecting fields to be populated when the form is opened?

    If you post your URL and WP admin details in a private reply then we can have a look if you like.
    Also include a direct link to that ADD LISTING page.

    Thanks

    September 25, 2019 at 5:34 pm #510238

    Jan Smolorz
    Full Member
    Post count: 102

    I expect that when user fills and submits a form, all the required fields will be populated when I edit the post (place) in the backend.
    No?

    September 25, 2019 at 5:57 pm #510245

    Guust
    Moderator
    Post count: 29970

    Yes, that’s correct.

    If you post your URL and WP admin details in a private reply then we can have a look if you like.
    Also include a direct link to that listing.

    Thanks

    September 25, 2019 at 7:44 pm #510263

    Jan Smolorz
    Full Member
    Post count: 102
    This reply has been marked as private.
    September 25, 2019 at 7:57 pm #510267

    Guust
    Moderator
    Post count: 29970

    I cannot recreate that …
    Please try adding a listing from the frontend and then edit from the backend, all seems to work correctly.
    Let us know. Thanks

    September 25, 2019 at 8:08 pm #510270

    Jan Smolorz
    Full Member
    Post count: 102

    How come theres several listings with missing fileds if they are required??

    September 25, 2019 at 8:54 pm #510276

    Guust
    Moderator
    Post count: 29970

    I am guessing that the content was accidentally deleted.
    If you can replicate it and give us total details of the steps to recreate the problem, then we can check it out.
    But if we cannot replicate it, then there is little we can do.
    Thanks

    September 25, 2019 at 9:18 pm #510281

    Jan Smolorz
    Full Member
    Post count: 102

    There’s 8 listings with missing data in the same fields and it was deleted accidently.
    You are serious or you are joking?

    September 26, 2019 at 5:43 am #510305

    Guust
    Moderator
    Post count: 29970

    Like I said, I am only guessing because I can’t recreate it. There’s no way we can find out what happened in the past if it’s no longer happening.

    Have you tested it now? Is it still happening?
    Did you change anything to the custom field settings that possibly is the reason? Have the fields always been compulsory?
    Were the listings added from the frontend or by CSV import.

    If you can tell us how we can recreate the problem then we will have something to work with.

    Thanks

    September 26, 2019 at 11:07 am #510331

    Jan Smolorz
    Full Member
    Post count: 102

    Now I see what’s the issue
    They are marked as “admin edit”
    Users don’t see those fields
    Only logged in admins
    I got this that they will fill those fields, but they wont get published and only admins will be able to see it.
    But this is not the case.

    How can I achieve that?
    I need user to fill some info that needs to be only visible in the backend

    September 26, 2019 at 12:56 pm #510342

    Guust
    Moderator
    Post count: 29970

    Just use the normal setup but do not display the fields anywhere.
    That way your users and you can edit the details but nobody else can see them.

    Thanks

    September 26, 2019 at 12:58 pm #510343

    Jan Smolorz
    Full Member
    Post count: 102

    How do I change what’s being show on the front end?

    September 26, 2019 at 2:14 pm #510359

    Guust
    Moderator
    Post count: 29970

    Each custom field has an option “show in what location”.
    Delete everything from there.

    Thanks

    September 26, 2019 at 8:15 pm #510440

    Jan Smolorz
    Full Member
    Post count: 102

    can you show me where is this option?

    http://prntscr.com/pbgd1u

    I can see only this but this is not what you talk about

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