Missing search, sidebar, and event entry form

This topic contains 12 replies, has 3 voices, and was last updated by  Paolo 6 years, 9 months ago.

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  • August 14, 2017 at 5:23 pm #391154

    whattodo-vi
    Full Member
    Post count: 187

    After upgrading most of our Geo modules, our events page and our places page are now missing both the Geodirectory search bar and their sidebar. Also, the Add Events page redirects to the homepage instead of going to the event entry form.

    August 14, 2017 at 5:23 pm #391155

    whattodo-vi
    Full Member
    Post count: 187
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    August 14, 2017 at 7:17 pm #391179

    Kor
    Moderator
    Post count: 16516
    This reply has been marked as private.
    August 14, 2017 at 7:44 pm #391187

    whattodo-vi
    Full Member
    Post count: 187

    I’ve added events back under the navigation tab. Paolo had already done that for me last week (I had the same problem minus the missing widgets) and it reverted back for some reason. But I’ll see if I can find the conflicting plugin and keep an eye on it.

    To answer your second question, yes, the widget all disappeared after upgrading. I’m not even sure which widget we had where. I’ll try to put them back in place but I might have some more questions.

    August 14, 2017 at 7:51 pm #391188

    whattodo-vi
    Full Member
    Post count: 187

    I found the missing widgets all in the “inactive” area. Where they all devalued in the last upgrade?

    August 15, 2017 at 5:51 am #391239

    Kor
    Moderator
    Post count: 16516

    Hi there,

    Not sure what’s causing this as we aren’t having any similar issues currently reported by other users, so it seems this is isolated to your side for some reason. I’ll get Paolo to follow up on this.

    Thanks!

    August 15, 2017 at 3:08 pm #391295

    whattodo-vi
    Full Member
    Post count: 187

    Thanks Kor. I’ve added the widgets back to the listing detail sidebar and top content (widgets: search, popular posts, events listing) and they seem to be back in order. However, the search results page looks really messed up. I’m attaching a screenshot.

    August 15, 2017 at 3:34 pm #391305

    whattodo-vi
    Full Member
    Post count: 187

    I got the search page sorted too. All our widgets ended up in different frames, for instance, our sidebar widgets ended up in the top content area. It’s all good but thought you’d want to know for your release records.

    August 15, 2017 at 3:41 pm #391306

    Paolo
    Site Admin
    Post count: 31206

    Normally this happen when you switch to another theme. Did you rename your child theme or something like that?

    August 15, 2017 at 5:50 pm #391321

    whattodo-vi
    Full Member
    Post count: 187

    Nope, didn’t rename it.

    August 15, 2017 at 6:56 pm #391334

    Paolo
    Site Admin
    Post count: 31206

    Did you install any new plugin that allows to create/manage new sidebars?

    August 16, 2017 at 12:12 am #391362

    whattodo-vi
    Full Member
    Post count: 187

    Not that I’m aware of. Nothing like that is on our plugins list. However, we have had around four developers work on the site since 2104, (no documentation of their customizations seems to have been created) there may have been some coding done that customizes how the sidebars work. I don’t visually see evidence of that on the site. The sidebars seem standard.

    August 16, 2017 at 5:35 pm #391503

    Paolo
    Site Admin
    Post count: 31206

    I’ve only seen this happening once with the Enfold theme, because they had a system to create custom sidebars. Unless you find a way to recreate the problem, it will be very hard to identify.

    Let us know if it appears again.

    Thanks

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