Missing Update Notifications?

This topic contains 46 replies, has 15 voices, and was last updated by  Stiofan O’Connor 7 years, 3 months ago.

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  • April 15, 2016 at 4:18 pm #163872

    Ron Lenox
    Buyer
    Post count: 230

    I can not update the theme also. I tried the forced update, no luck.

    Error message:
    An error occurred while updating GeoDirectory Framework: Login details for GeoDirectory failed! Please check GeoDirectory>Auto Updates and that your membership is active. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

    April 15, 2016 at 4:22 pm #163876

    Paolo
    Site Admin
    Post count: 31206

    hi,

    you are probably on a older GDF that would require an old licence key.

    The easier way to fix this would be to either update via FTP or using a plugin like this: https://wordpress.org/plugins/easy-theme-and-plugin-upgrades/

    Otherwise please provide FTP credentials and we will udpate it for you.

    Once updated you will be able to add the licence key from Appearance >> Theme License and the problem will be gone.

    Let us know,

    Thanks

    April 15, 2016 at 4:36 pm #163890

    Paolo
    Site Admin
    Post count: 31206

    Please see: https://wpgeodirectory.com/support/topic/updating-theme-geodirectory-framework/#post-163888

    Thanks

    June 8, 2016 at 11:53 pm #205837

    b budd
    Buyer
    Post count: 50

    Hi I tried to upgrade but get this message

    Fatal error: Cannot redeclare geodir_force_update_remove_notice() (previously declared in /var/www/clients/client171/web240/web/wp-content/themes/supreme-directory/functions.php:30) in /var/www/clients/client171/web240/web/wp-content/plugins/geodir_x_force_update/geodir_x_force_update.php on line 99

    June 9, 2016 at 5:55 pm #206147

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hi @b budd,

    It might be best to update via FTP, if you need help just post FTP details here in a private reply and i will help.

    Thanks

    Stiofan

    August 16, 2016 at 8:25 pm #248062

    Jean Louis
    Buyer
    Post count: 20
    This reply has been marked as private.
    August 17, 2016 at 9:31 am #248266

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    @Jockys you must have a valid licence added to GD>auto updates to be able to auto update.

    Thanks,

    Stiofan

    August 17, 2016 at 1:32 pm #248399

    Ron Lenox
    Buyer
    Post count: 230

    Hello Stiofan,

    What is @Jackys?

    Didn’t understand the response.

    Ron Lenox

    August 17, 2016 at 6:34 pm #248659

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    @Ron Lenox, i was replying to the user who posted a private reply 🙂

    Stiofan

    August 18, 2016 at 1:28 am #248853

    Jean Louis
    Buyer
    Post count: 20
    This reply has been marked as private.
    August 18, 2016 at 9:47 am #248949

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    @Jockys if you activated it on a dev domain it will not work if u moved site domain, u would need to deactivate then reactivate. Try updating from WP>Dahbaord>updates rather than the plugin menu.

    Stiofan

    August 19, 2016 at 6:06 am #249520

    Andre Labuschagne
    Expired Member
    Post count: 4

    Hi,

    I am on the 3 month plan expiring in December, but when when I check my downloads page, I see the prices and payments (GeoDirectory Payment Manager) version available to me is still 1.4.2 and not the latest version 1.6.5. Since I am exoperiencing some challenges with payments _ I live in South africa and need to invoice in ZAR (South African Rand) but Paypal etc only accept US$ or EUro and I also need an EFT payment option. this means I have to make some mods and would like to do so on the latest version.

    Please advise – I understood that I would get new releases for the 3 Months?

    Regards

    Andre

    August 19, 2016 at 1:00 pm #249702

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hi Andre,

    The latest version of Payments manager is 1.4.2 the latest version of GD core plugin is 1.6.5 so you do have the latest.

    You are a member so you have access to this payment solution for south africa: https://wpgeodirectory.com/downloads/payfast-payment-gateway/

    You should not modify any of our code, changes should be made from a child theme only, we do not support modified version of out plugins.

    Thanks,

    Stiofan

    August 20, 2016 at 9:06 am #250270

    Andre Labuschagne
    Expired Member
    Post count: 4

    Thanks Stiofan, That sorted my main problems

    Regards

    Andre

    September 28, 2016 at 11:04 pm #274861

    Ignacio
    Buyer
    Post count: 18

    My GD Business Hours licence key is not showing up in the Auto Update/Licensing section

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