Multireview plugin broke the site

This topic contains 11 replies, has 4 voices, and was last updated by  Movimento Turismo del Vino Toscana 4 years, 11 months ago.

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  • June 4, 2019 at 9:20 am #490727

    Movimento Turismo del Vino Toscana
    Expired Member
    Post count: 39

    Hi,
    in two sites when i activate the multireview plugin i got the WordPress White screen of death -_-

    i have php 7.2 and WP 5.0
    I need somenthing special to let it work?
    Thanks

    June 4, 2019 at 9:30 am #490733

    Alex Rollin
    Moderator
    Post count: 27815

    Make sure you are using GDV2 core with V2 addons. Or V1 core with V1 addons.

    June 4, 2019 at 9:33 am #490736

    Movimento Turismo del Vino Toscana
    Expired Member
    Post count: 39

    Sure, i use V2 core with V2 addon.

    June 4, 2019 at 9:41 am #490740

    Movimento Turismo del Vino Toscana
    Expired Member
    Post count: 39
    This reply has been marked as private.
    June 4, 2019 at 6:22 pm #490826

    Paolo
    Site Admin
    Post count: 31206

    Can’t replicate the error, please provide WP admin and FTP credentials and we’ll have a look.

    Thanks

    June 5, 2019 at 6:43 am #490933

    Movimento Turismo del Vino Toscana
    Expired Member
    Post count: 39
    This reply has been marked as private.
    June 5, 2019 at 7:55 pm #491063

    Alex Rollin
    Moderator
    Post count: 27815

    Thank you, the developers will take a look.

    June 7, 2019 at 9:20 am #491504

    Kiran
    Moderator
    Post count: 7069
    This reply has been marked as private.
    June 7, 2019 at 10:25 am #491517

    Movimento Turismo del Vino Toscana
    Expired Member
    Post count: 39

    thank you, i’ll do it now

    June 7, 2019 at 11:07 am #491527

    Movimento Turismo del Vino Toscana
    Expired Member
    Post count: 39

    no, same error

    June 7, 2019 at 1:16 pm #491556

    Kiran
    Moderator
    Post count: 7069

    Hi Movimento,

    There was missing PHP class that we uses for GDPR compliance since WordPress v4.9.6. But your site is running with old version of WordPress v4.9.4

    I have fixed issue, but we recommend you to update WordPress on your site.

    Kiran

    June 7, 2019 at 2:51 pm #491574

    Movimento Turismo del Vino Toscana
    Expired Member
    Post count: 39

    Thanks you!, try to update it now

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