multiselect custom field – scroll bar not available on a mac

This topic contains 3 replies, has 2 voices, and was last updated by  Alex Rollin 5 years, 9 months ago.

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  • #441260

    Joanna
    Expired Member
    Post count: 157

    Hi,

    I have created a multi-select custom field with lots of options. When adding a new listing the scroll bar is not available on a mac to to be able to go through the options. It is available on a windows 10 machine. How can this be fixed so that the scrollbar is available on a mac.

    #441270

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    the image gives us a hint that some of the software (js files) is not loading completely.

    You can try clearing the cache in the browser.

    If there is still an issue, then please send the page URL and credentials so we can access and test it. We will also need to know the OS, browser and version.

    Thanks

    #441346

    Joanna
    Expired Member
    Post count: 157

    clearing the cache worked perfectly

    thank you

    #441371

    Alex Rollin
    Moderator
    Post count: 27815

    Excellent!

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