Multisite and Geo plugin updates – can't update

This topic contains 5 replies, has 3 voices, and was last updated by  cyril lansade 7 years, 4 months ago.

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  • #331001

    cyril lansade
    Expired Member
    Post count: 150

    Hi,

    I’m running a multisite and have, as instructed, not network enabled Geo Directory plugins.

    My main site: not using Geo Directory plugins
    Secondary site: using Geo Directory plugins with all the relevant licenses activates.

    When trying to update Geo plugins from the Network admin I get this message: “Update Failed: Download failed. Unauthorized”

    In the plugin section for my secondary site where Geo is installed, it says that there are updates but tapping ‘update’ does nothing.

    How do I update the plugins without having to FTP them?

    Thanks

    Mary

    #331002

    cyril lansade
    Expired Member
    Post count: 150
    This reply has been marked as private.
    #331004

    Guust
    Moderator
    Post count: 29970

    And the URL is …. 🙂

    #331009

    cyril lansade
    Expired Member
    Post count: 150

    Oppps!

    medrate.asia

    #331023

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    It seems the updates will only show if the core and the addon are activated on the main site.

    I will work on a fix for this, for now it’s best you update via ftp, or you could activate them on the main site just to update.

    Thanks,

    Stiofan

    #331025

    cyril lansade
    Expired Member
    Post count: 150

    Okey dokey! Thank you.

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