my site is down completely. please help

This topic contains 2 replies, has 2 voices, and was last updated by  Guust 6 years, 2 months ago.

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  • #417082

    Javier Solorzano
    Expired Member
    Post count: 117

    Hi,

    I am getting this error and my site is completely down. please help:

    Warning: require_once(/home8/oyeaquic/public_html/wp-content/plugins/code-snippets/php/import-export.php): failed to open stream: No such file or directory in /home8/oyeaquic/public_html/wp-content/plugins/code-snippets/php/class-code-snippets.php on line 60

    Fatal error: require_once(): Failed opening required ‘/home8/oyeaquic/public_html/wp-content/plugins/code-snippets/php/import-export.php’ (include_path=’.:/opt/php70/lib/php’) in /home8/oyeaquic/public_html/wp-content/plugins/code-snippets/php/class-code-snippets.php on line 60

    #417083

    Javier Solorzano
    Expired Member
    Post count: 117
    This reply has been marked as private.
    #417086

    Guust
    Moderator
    Post count: 29970

    Use your FTP to rename the Code Snippets plugin, so it disables it.
    Then you should be able to log in again.
    Your host should be able to help too.

    Let us know, thanks

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