New listing get lost

This topic contains 1 reply, has 2 voices, and was last updated by  Paolo 7 years, 10 months ago.

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  • July 19, 2016 at 11:32 am #229805

    regina
    Expired Member
    Post count: 20

    A really annoying problem. Registered users have written new listings, but it got lost.
    They said they saw the information on the page after a successful “add listing”, but they didn’t get a notification e-mail. I also got no notification as administrator and the worst of all, the new listing isn’t available as draft.
    One of the people wrote a second listing and it worked without problems.

    I didn’t find a error log. Is there one available?
    It’s sad, especially in the start phase.

    Thanks for your help.
    Regina

    GD Core version 1.6.4
    Advanced search filter 1.4.0
    BP integration 1.1.2
    Location Manager 1.4.8

    July 19, 2016 at 5:14 pm #230172

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    is it possible that they didn’t save the listing, after seeing the preview?

    That would be the only explanation. Otherwise we would need the exact steps to reproduce this, because as you noted, listings added after that worked fine.

    We can’t fix something that we can’t reproduce.

    Let us know,

    Thanks

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