New Paid listing set to DRAFT?

This topic contains 11 replies, has 4 voices, and was last updated by  Stiofan O’Connor 7 years, 5 months ago.

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  • December 1, 2016 at 7:53 am #316430

    Jeff Tobler
    Full Member
    Post count: 18

    So, I tested a paid listing, as though and new paying customer, and the paid listing went to DRAFT even though the “New listing default status” is set to PUBLISH.

    However, someone signed up for a FREE ad and it DID publish – it did NOT go to DRAFT.

    What’s up with this?

    December 1, 2016 at 9:44 am #316458

    Kor
    Moderator
    Post count: 16516

    Hi Jeff,

    Do you think you can share WP temp admin access to your site so we can take a better look? You can post the details here using the private reply option below.

    Thanks!

    December 1, 2016 at 2:33 pm #316596

    Paolo
    Site Admin
    Post count: 31206

    Did the payment for the 1st listing go through correctly?

    Let us know,

    December 1, 2016 at 2:52 pm #316600

    Jeff Tobler
    Full Member
    Post count: 18
    This reply has been marked as private.
    December 1, 2016 at 6:39 pm #316751

    Paolo
    Site Admin
    Post count: 31206

    and the link is?

    Let us know,

    Thanks

    December 1, 2016 at 7:28 pm #316774

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    What payment method did they use? If it was stripe.com did u add the hook links to your stripe.com dashboard settings?

    Stiofan

    December 1, 2016 at 8:20 pm #316818

    Jeff Tobler
    Full Member
    Post count: 18

    Yes, it was Stripe, and yes, I put the hook link in. The payment went through in Stripe and GD, but GD marked it as DRAFT.

    December 2, 2016 at 11:11 am #317295

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    I guess there is a problem with your hook links, all paid listings are marked draft untill payment confirmation.

    Stiofan

    P.S. we still don’t know the url of your site…

    December 2, 2016 at 1:23 pm #317382

    Jeff Tobler
    Full Member
    Post count: 18
    This reply has been marked as private.
    December 2, 2016 at 3:28 pm #317468

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Thanks, it looks like the webhook was never received, what do u have for the url?
    Is the webhook set to live in stripe settings or is it just set to test?

    Stiofan

    December 6, 2016 at 6:41 pm #320149

    Jeff Tobler
    Full Member
    Post count: 18

    Stiofan, you were correct. It was the Stripe feed. There was a checkbox I missed when creating. It’s now fixed. Thanks for your help.

    December 6, 2016 at 7:14 pm #320175

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Great news, thanks for letting use know 🙂

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