New Places Unable to select category

This topic contains 4 replies, has 2 voices, and was last updated by  Paolo 8 years, 7 months ago.

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  • #53443

    protechmedia
    Free User
    Post count: 13

    Hi
    We have just noticed that our system is NOT allowing us to select a category. Everything has been working fine as on Sunday we added a few new to the directory. Trying today the site HAS STOPPED the selection process..

    Has this happened before?

    Could you advise please?

    #53446

    protechmedia
    Free User
    Post count: 13
    This reply has been marked as private.
    #53447

    protechmedia
    Free User
    Post count: 13
    This reply has been marked as private.
    #53488

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    nothing really works on your dashboard. There is a javascript error:

    
    
    
    TypeError: a(...).wpColorPicker is not a function
    http://torbay.wedding/wp-content/plugins/anspress-question-answer/assets/prod/ap-admin.min.js?ver=4.3
    Line 1

    Please try deactivating the plugin responsible for it: anspress-question-answer

    Let us know how you went.

    Thanks

    #53489

    Paolo
    Site Admin
    Post count: 31206

    I also see a 500 internal server error, so you could be having a server problem too. For that we would need to see an error log, or better your server adin should.

    Thanks

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