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March 31, 2020 at 10:40 pm #537697

fashioncollaborate
Expired Member

Post count: 66

Hi there,

I tried your test site and clicked on the “Contact” form using Internet Explorer 11.

I still receive the same failed loading. I took a screenshot and attached which is basically just a black screen with little bits of stuff showing around the container box. I also opened the version of Explorer I was using for your reference. If I can help with anything else please let me know as it is important this issue is resolved.

Thank you

April 9, 2020 at 4:40 am #539186

fashioncollaborate
Expired Member

Post count: 66

Hi there,

Just following up to see if there is any progress with this ticket?

Thank you for your time

April 10, 2020 at 3:35 pm #539507

Kiran
Moderator

Post count: 7069

This reply has been marked as private.

April 10, 2020 at 11:47 pm #539560

fashioncollaborate
Expired Member

Post count: 66

IE is complicated isnt it. Thank you for spending your time on the issue I really appreciate that.

April 24, 2020 at 8:19 pm #542379

fashioncollaborate
Expired Member

Post count: 66

Hi there,

I’m just wondering if there has been any progress with this issue? Thank you for your time.

April 24, 2020 at 8:25 pm #542382

Kor
Moderator

Post count: 16516

hi fashioncollaborate,

Thanks for your patience and I apologize for the delay. Our developers will look into this asap!

April 24, 2020 at 9:02 pm #542388

fashioncollaborate
Expired Member

Post count: 66

Thank you for your quick reply Kor.

April 29, 2020 at 2:52 pm #543228

Stiofan O’Connor
Site Admin

Post count: 22956

Hello,

Currently, our popups are not IE11 compatible much like huge plugins such as Elementor.

We will be changing our HTML framework to bootstrap soon which in theory supports both IE11 and IE10 but none of our team even has the ability to test in IE11 currently.

Thanks,

Stiofan
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