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This topic contains 1 reply, has 2 voices, and was last updated by  Paolo 4 years, 10 months ago.

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  • June 12, 2019 at 8:31 pm #492592

    Amy Fox
    Expired Member
    Post count: 419

    I’ve just noticed that the form is not emailing us, the business owner or the person sending the form.

    We used the default setting but it’s not working, I’ve created a contact form for us and another form so people can suggest a listing. None of the test emails are getting to us.

    Any ideas what might be causing this?

    Thanks.

    June 12, 2019 at 8:46 pm #492596

    Paolo
    Site Admin
    Post count: 31206

    SMTP problems on your mailserver. (very common) You could install the email log plugin to check if the emails are being logged. If they are, GeoDirectory and WordPress are generating them, but the server is not sending them. There are SMTP plugins that will help you fix this.
    Let us know if that was it.

    Thanks

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We have moved to a support ticketing system and our forums are now closed.

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