40% OFF EVERYTHING
Our 10th BIRTHDAY SALE
Buy Now

Ninja Forms is causing a critical error with GeoDirectory actiavted

This topic contains 8 replies, has 3 voices, and was last updated by  Kiran 4 years, 3 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Tagged: ,

  • Author
    Posts
  • January 20, 2020 at 4:17 pm #526585

    Erica Jennings
    Full Member
    Post count: 3

    All plugins other than Geodirectory are deactivated and the default WordPress theme is enabled. Activating Ninja Forms causes a critical error. Debug info attached.

    January 20, 2020 at 4:31 pm #526589

    Alex Rollin
    Moderator
    Post count: 27815

    The developers will check into that.

    Are you unable to proceed with configuration of the site?
    Do you see other issues after activation?

    January 21, 2020 at 5:25 pm #526724

    Erica Jennings
    Full Member
    Post count: 3

    Thank you. If I disable Ninja Forms I can proceed with configuration, however, Ninja Forms powers several other forms on our site so at the moment GeoDirectory is unusable for us.

    January 21, 2020 at 8:00 pm #526764

    Alex Rollin
    Moderator
    Post count: 27815

    OK, please share WP Admin credentials in a private reply along with login URL so we can check the issue. FTP may also be necessary for debugging so I recommend including that as well. If you have a staging site, it would be preferable for debugging.

    WordPress Credentials
    WP Admin Login URL:
    WP Admin Username:
    WP Admin Password:

    FTP Credentials
    FTP Host:
    FTP Port:
    FTP User:
    FTP Password:

    January 22, 2020 at 3:50 pm #526877

    Erica Jennings
    Full Member
    Post count: 3
    This reply has been marked as private.
    January 22, 2020 at 5:14 pm #526902

    Alex Rollin
    Moderator
    Post count: 27815

    Thanks, the developers will take a look.

    January 23, 2020 at 9:27 am #526979

    Kiran
    Moderator
    Post count: 7069

    Hi Erica,

    We have fixed this issue with recent Ninja Forms version. It will be in next release. Here is patch https://github.com/kprajapatii/geodirectory-v2/commit/de2d718999348935d6c683c627000a21f57d90d3

    I have applied a patch on your site, please enable Ninja Forms plugin and let us know how it goes.

    Regards,
    Kiran

    January 28, 2020 at 7:16 pm #527770

    Erica Jennings
    Full Member
    Post count: 3

    Thanks Kiran! It appears to be working. Can you let me know how/where I can apply the patch on the production site?

    January 29, 2020 at 5:20 am #527797

    Kiran
    Moderator
    Post count: 7069
    This reply has been marked as private.
  • Author
    Posts
Viewing 9 posts - 1 through 9 (of 9 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket