No error message on wrong login credentials

This topic contains 8 replies, has 3 voices, and was last updated by  Jorge Dändliker 6 years, 5 months ago.

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  • #397928

    Jorge Dändliker
    Buyer
    Post count: 150

    Hello
    When I enter wrong login credentials, there is no error message showing. Shouldn’t there be a message showing what a user has done wrong? What I have tried so far without success: Deleted all custom css.
    Can you please help?
    Thank you!

    #397929

    Jorge Dändliker
    Buyer
    Post count: 150
    This reply has been marked as private.
    #397949

    Guust
    Moderator
    Post count: 29970

    I forwarded your question to a developer.

    Thanks

    #398001

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    it seems to be an extra redirect is causing the error not to show, can u give the user edit access or provide FTP details please.

    Thanks,

    Stiofan

    #398136

    Jorge Dändliker
    Buyer
    Post count: 150
    This reply has been marked as private.
    #398237

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    FTP does not seem to Can you double check the FTP details please “530 Login authentication failed”

    Stiofan

    #398318

    Jorge Dändliker
    Buyer
    Post count: 150
    This reply has been marked as private.
    #398450

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Thanks for the info, you had a function to redirect the login to the login page so it was redirecting for nothing, i have disabled it and it now works.

    Stiofan

    #399431

    Jorge Dändliker
    Buyer
    Post count: 150

    Hi Stiofan

    Great, many thanks for your help!

    Best regards
    Jorge

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