no more avanced search

This topic contains 6 replies, has 3 voices, and was last updated by  Paolo 7 years, 3 months ago.

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  • January 19, 2017 at 8:49 am #345532

    imagine.web.creation
    Expired Member
    Post count: 61

    hi,

    suddenly after the update of the plugin my advanced search bar, which is below the header image, has disappear…cannot find a way to make it comes back again…it s a huge problem for my clients…can you help? It s really urgent….

    January 19, 2017 at 9:22 am #345535

    imagine.web.creation
    Expired Member
    Post count: 61
    This reply has been marked as private.
    January 19, 2017 at 12:51 pm #345661

    Kor
    Moderator
    Post count: 16516

    Hi there,

    I’ve just checked your Website and I’m able to see the issue there. Looks like it is caused by the custom CSS you’ve inserted in line 86 – 93 as shown in this screenshot http://prntscr.com/dxmd7r . You might want to correct that.

    January 19, 2017 at 1:50 pm #345681

    imagine.web.creation
    Expired Member
    Post count: 61

    With the css you told me it only apply changed to the basic search…not the advanced…and i want the advanced search filters to appear…they are not there anymore…i really need that advanced search fileds to appear

    if i change the css code you showed me it only makes the basic search appearing again (see the joined document)…but this is not my problem…i need to set the advanced search to have it back again…

    January 19, 2017 at 2:17 pm #345694

    Kor
    Moderator
    Post count: 16516

    Hi there,

    Sorry about that, I didn’t test that filter button while checking the CSS code. I’m able to see some console errors using the Google Inspector. Could you try deactivating all non-gd plugins and see if it works? Could be 3rd party plugin causing this. Let us know your results.

    Thanks!

    January 19, 2017 at 2:34 pm #345700

    imagine.web.creation
    Expired Member
    Post count: 61

    Thanks.
    So you are right.
    it does have a problem with the plugin Popups WordPress Popup. and i do have also the premium version of that plugin installed.

    so i can we do the make it works with your plugin?

    Thanks again a lot

    January 19, 2017 at 6:22 pm #345806

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    you’ll need to disable it or ask for support to its author.

    We can’t debug 3rd party products too.

    Thanks

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