No Records Found Sorry, no records were found. Please adjust your search criteri

This topic contains 13 replies, has 4 voices, and was last updated by  Alex Rollin 6 years, 4 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • #409323

    stargeoteam
    Full Member
    Post count: 33

    Hi GeoTeam,

    I have this issue on my maps:

    No Records Found
    Sorry, no records were found. Please adjust your search criteria and try again.

    http://sunshinecoastkidstoday.com.au/places/
    http://sunshinecoastkidstoday.com.au/events/

    Default location is set – DONE
    Each listing has a category – DONE
    Each listing has a complete address – DONE
    Make sure permalinks are set to Post Name (and save them again) – DONE

    NOTE: You need to log in to see the content of the site. It is under a coming soon plugin. Also even if the coming soon plugin is turned off the issue still occurs.

    1. On the DETAIL LISTING PAGE the map works fine.
    2. It was working 3 hours ago from writing this ticket.
    3. I ran all the GD TOOLS and are all OK.

    Please help us as we need to launch this site ASAP. Only the maps are not working 🙁

    Please let us know.

    Thanks,
    Marco

    #409325

    stargeoteam
    Full Member
    Post count: 33
    This reply has been marked as private.
    #409343

    Guust
    Moderator
    Post count: 29970

    Please update your GD plugins first, then we can check again. Thanks

    #409376

    stargeoteam
    Full Member
    Post count: 33

    hi Guust,

    GD PLUGINS are updated.

    we need it fixed asap.

    hope you could take a look.

    thanks

    #409406

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hi Marco,

    The json array of markers is not being added to the page, can you please provide FTP details and i will debug why.

    Thanks,

    Stiofan

    #409454

    stargeoteam
    Full Member
    Post count: 33
    This reply has been marked as private.
    #409528

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hi Marco,

    Thanks for the info, something was resetting the post data but i could not find what so i modified our script a little to add back the info if missing when building the map JSON.

    Thanks,

    Stiofan

    #409548

    stargeoteam
    Full Member
    Post count: 33

    Hi Stiofan,

    Really appreciate all the help. It’s working now.

    1. Can you let me know what modifications you did? I’m just curious to know because eventually wordpress and plugins will be updated and the modification you did might get lost. Can you let me know which files were modified? or maybe which code was added?

    Please let us know.

    Big thanks again for fixing this. 🙂

    Cheers,
    Marco

    #409560

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hi Marco,

    You are very welcome 🙂
    I just set GD to look for missing marker info incase it was removed from the $post variable, the changes will be in the next release so not need to worry.

    Thanks,

    Stiofan

    #409706

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    #409766

    stargeoteam
    Full Member
    Post count: 33

    Hi Alex,

    Yes it is. Why do you ask?

    #409810

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    #409854

    stargeoteam
    Full Member
    Post count: 33
    This reply has been marked as private.
    #409940

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
Viewing 14 posts - 1 through 14 (of 14 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket