No Records Found Sorry … Please adjust your search criteria

This topic contains 15 replies, has 2 voices, and was last updated by  Alex Rollin 5 years, 3 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • August 6, 2019 at 6:18 pm #501643

    swarren
    Free User
    Post count: 8

    I just installed GeoDirectory Version 2.0.0.65 on a new WP instance with the Directory Starter Theme Version: 2.0.0.8

    I have set up a Google Maps Key and followed all your instructions re permalinks. After two hours, I’m still getting this error msg: “No Records Found Sorry, no records were found. Please adjust your search criteria and try again.” over a map image with a default set somewhere in Europe.

    I see you solved this for someone earlier this year. Hope you can solve it for me. If I can’t get it to work, I’ll have to find another plugin/solution.

    Thanks,
    SWarren

    August 6, 2019 at 6:48 pm #501650

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    it could be that there is a problem with the default location.

    Try setting it again in the setup wizard and make sure there is a city/region/country.

    Did you add dummy data? Might need to remove that if the location changes (best to remove it before changing the location).

    If that isn’t the issue, we’ll be happy to check your settings and find the issue. Just write back in a private reply and include WP Admin credentials and the login URL.

    August 6, 2019 at 11:07 pm #501701

    swarren
    Free User
    Post count: 8
    This reply has been marked as private.
    August 7, 2019 at 10:27 am #501759

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    August 7, 2019 at 7:03 pm #501874

    swarren
    Free User
    Post count: 8
    This reply has been marked as private.
    August 7, 2019 at 8:39 pm #501883

    swarren
    Free User
    Post count: 8
    This reply has been marked as private.
    August 8, 2019 at 12:18 am #501904

    swarren
    Free User
    Post count: 8
    This reply has been marked as private.
    August 8, 2019 at 1:24 am #501924

    swarren
    Free User
    Post count: 8
    This reply has been marked as private.
    August 8, 2019 at 9:26 am #501984

    Alex Rollin
    Moderator
    Post count: 27815

    I added the GD Map as a widget, please check.

    August 8, 2019 at 4:04 pm #502062

    swarren
    Free User
    Post count: 8
    This reply has been marked as private.
    August 8, 2019 at 8:05 pm #502128

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    August 14, 2019 at 6:34 am #503003

    Alex Rollin
    Moderator
    Post count: 27815

    Is this still an issue?

    If so please update permissions because without admin the developers cannot take a look.

    August 15, 2019 at 4:12 am #503181

    swarren
    Free User
    Post count: 8
    This reply has been marked as private.
    August 15, 2019 at 4:54 am #503183

    Alex Rollin
    Moderator
    Post count: 27815

    Thanks! Yes, let us know!

    August 28, 2019 at 8:06 pm #505406

    swarren
    Free User
    Post count: 8
    This reply has been marked as private.
  • Author
    Posts
Viewing 15 posts - 1 through 15 (of 16 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount