Not able to add a category

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Tagged: category

Author

Posts
March 30, 2015 at 9:48 am #35529

sandeep bandaru
Free User

Post count: 4

Hi,

I am not able to add a new category,because category icon is not getting added. currently my website is hosted on my local machine.

So I dont how much help it will do sharing my credentials

March 30, 2015 at 3:04 pm #35545

Simone
Expired Member

Post count: 3515

Hello, are you using the latest GD version?

Try to edit the added category, and re-save it

March 30, 2015 at 5:14 pm #35578

sandeep bandaru
Free User

Post count: 4

This reply has been marked as private.

March 30, 2015 at 5:21 pm #35581

Paolo
Site Admin

Post count: 31206

Hi,

please look at the top right corner of that image. There are 2 tabs:

1 Upload files
2 Media library

you are currently on the 2nd tab, click Image Uploads and you will be able to upload the icon.

Thanks

p.s. this is WordPress default interface for media uploads…

March 30, 2015 at 5:54 pm #35586

sandeep bandaru
Free User

Post count: 4

This reply has been marked as private.

March 30, 2015 at 5:57 pm #35587

Simone
Expired Member

Post count: 3515

hi, please post your url and login details and we might be able to help you

April 1, 2015 at 12:57 pm #35804

sandeep bandaru
Free User

Post count: 4

This reply has been marked as private.

April 1, 2015 at 2:18 pm #35809

Paolo
Site Admin

Post count: 31206

Hi,

Simone asked for a url and wp admin credentials, but you didn’t provide them yet.

It would be difficult to assist without checking.

Thanks
Author

Posts