Not able to leave ratings

This topic contains 8 replies, has 2 voices, and was last updated by  Alex Rollin 5 years, 1 month ago.

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  • #469842

    csetter911
    Expired Member
    Post count: 5

    Hello,

    I am not able to leave/view any ratings within our “Reviews” tab.

    I have confirmed that comments are enabled in WP>Settings>Discussions.

    It also appears that comments are enabled within the listing pages themselves.

    I also tried disabling any recently installed plugins that I thought could be the issue (I successfully tested the review plugin several weeks ago). Not sure what changed to make it no longer work.

    Is there anything else I can try?

    #469859

    Alex Rollin
    Moderator
    Post count: 27815

    If the reviews tab is present, good, if not have you checked if it is hidden in GD – Design – Exclude selected tabs from detail page

    Please share a URL so we can take a look.
    If we need to check the settings please also include WP Admin credentials and login URL in a private reply.

    #469872

    csetter911
    Expired Member
    Post count: 5
    This reply has been marked as private.
    #469874

    csetter911
    Expired Member
    Post count: 5
    This reply has been marked as private.
    #469876

    csetter911
    Expired Member
    Post count: 5
    This reply has been marked as private.
    #469885

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    #469888

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    #469894

    csetter911
    Expired Member
    Post count: 5

    Ahhh… thanks! I forgot to clear the cache when I removed that CSS during troubleshooting. Great catch. I removed the bad line of code and it is all fixed!

    Thanks again!

    #469899

    Alex Rollin
    Moderator
    Post count: 27815

    Perfect!

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