Not all registration emails being recieved

This topic contains 4 replies, has 3 voices, and was last updated by  Paolo 9 years, 5 months ago.

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  • November 30, 2014 at 8:39 am #23080

    grubsup2010
    Free User
    Post count: 28

    Hi,

    A few registrants have not recieved password emails. Is there a reason that this may not have happened?

    Rich

    November 30, 2014 at 9:52 am #23088

    Guust
    Moderator
    Post count: 29970

    At least some are getting them 🙂 , that shows it is working.
    It is pretty common for WP emails to end up in spam boxes, until people add the email address to their trusted list somehow.

    November 30, 2014 at 9:54 am #23089

    grubsup2010
    Free User
    Post count: 28

    I have had all people reporting a problem to check spam/junk and nothing.

    November 30, 2014 at 10:00 am #23090

    Guust
    Moderator
    Post count: 29970

    It would be very odd that only some are sent and others are not; that really points to a receiving problem I think.
    I’ll see whether the others have any other ideas.

    November 30, 2014 at 7:11 pm #23117

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    please make sure you domain is not present in any spam blacklists.

    You could also ask to your server admin to check mailserver logs to see what’s going on.

    There is no possibility that the script would fail sending part of them. It would fail for all or none.

    Thx

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